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Why does the latest version of flash player not work even after it says I have successfully download

New Here ,
Mar 16, 2013 Mar 16, 2013

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Can someone please help me? I have tried to download the latest version several times of flashplayer. It shows that is has downloaded successfully but when I try and watch a video or listen to Pandora music it tells me that I am still missing the plugin?? I am extremely frustrated and I am not alone it seems. The previous version I had worked fine. Why mess with that?? Now I cannot play videos or listen to anything. PLEASE HELP??!! Would love to be able to fix this soon. I use Firefox as my browser. I am on a dell CPU with Windows XP. Like I said the previous version was working wonderfully but all of a sudden I am told that the plugin is not there and to update. Why???? When I check my programs in control panel it shows the program there but anything using video tells me it is not.

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LEGEND ,
Mar 17, 2013 Mar 17, 2013

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You write downloaded, but did you also install it?

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New Here ,
Mar 18, 2013 Mar 18, 2013

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I went through the installation where the bar shows the percentages downloaded and installed. Once it shows 100% it asks me to click Finish. I do. Then I go to yahoo to check and it continues to show that the plugin is missing and that I need to download Adobe Flash which I thought that I just did. Am I missing something in terms of installing??

Kent M. Farrar

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Adobe Employee ,
Mar 18, 2013 Mar 18, 2013

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Please post the contents of page that is displayed when you go to the "about:plugins" page in Firefox.

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New Here ,
Mar 18, 2013 Mar 18, 2013

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We're sorry...

You need Adobe Flash to play this video..  Download Flash

 

Kent M. Farrar

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New Here ,
Mar 18, 2013 Mar 18, 2013

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We're sorry...

You need Adobe Flash to play this video..  Download Flash

The above is what I get even after installation is supposedly complete.

 

Kent M. Farrar

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LEGEND ,
Mar 18, 2013 Mar 18, 2013

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Is the Shockwave Flash plugin enabled in Firefox?

And please post the result from what Chris asked you.

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