Download and install newest version but still get error - "requires latest version of flash player"

[nevittsf]

I keep getting a message that something won't work because the latest version of flash player needs to be installed.  I go through the download and install for flash player but still get the message.  After the install I never get any setup steps.  I have tried uninstalling what ever version of flash player is on my computer before the download and install but it doesn't help.

I also tried to delete Adobe photoshop Elements 9 and Adobe Premiere Elements 9 but I could not get it to work. I get a message that "This action is only valid for products that are currently installed."

[chris.campbell]

To help troubleshoot we'll need the following system information:

• Operating   system  
• Browser  
• Flash   Player version

Try the link above to get the version.  It would also be helpful to have a sample URL that is giving you this message.

Thanks,

Chris

[nevittsf]

Windows 7 professional

Internet Explorer 9

Adobe Flash Player 11

http://www.myfoxtwincities.com/story/21652410/local-blues-singer-sena-erhardt-a-rising-star

Tim and Susan Nevitt

[chris.campbell · Accepted solution]

Removed your phone numbers as I'm assuming you don't want these posted on a public forum.

Can you try going through the steps outlined in the two faq's below.  Also, where you able to go to the Flash Player Version page and see both the animation and flash player version number displayed?

Enabling Flash Player in Internet Explorer

ActiveX Filtering in Internet Explorer

[nevittsf]

I performed the steps for Enabling Flash Player in IE and now the animation shows!!!