Flash Player only displays video when in fullscreen mode.

[this1989iou]

Flash player has recently updated to the latest version and now videos will only play when they are in fullscreen mode; how can I fix this.

[chris.campbell]

To help troubleshoot we'll need the following system information:

• Operating   system  
• Browser  
• Flash   Player version

When reporting issues with video or audio, it's also helpful to get your system hardware and driver details.  Instructions for finding this information can be found here:

• Windows  
• Mac

Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player.  I recommend trying both of the links below to see how they perform.  If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing.  You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.

• HTML5   video  
• Non-HTML5 video

[this1989iou]

Windows 7

IE9

version 11.6.602.180

The HTML5 video does not work but the Non-HTML5 video does

[chris.campbell]

The Non-HTML5 video is the flash video, so if that is working what sites are you having problems with?

[this1989iou]

BBC, ITV and Demand Five

[chris.campbell]

Unfortunately I'm blocked from viewing these sites due to my geo location.  I'd recommend clearing your browser cache to see if that helps.  Another alternative is to do a clean install of Flash Player.

How do I clear my Flash Player cache and settings?

How do I do a clean install of Flash Player?