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Lost account

New Here ,
Mar 21, 2013 Mar 21, 2013

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I have several e-books (epub) but since a computer crash without backup, my Adobe account is not longer available and I lost my password.

When I start a new downloaded Digital Editions and set a new account, al my books appear on the screen, but I cannot read them for they belong to my first account (which is lost since the crash.)

What can I do with this account problem?

Thanks in advance for your solution.

Martin Jansen

Lochem, The Netherlands

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Guide ,
Mar 21, 2013 Mar 21, 2013

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If you know the old account name, you can go to the Adobe website and get a new password.

If you don't know the name either then I am afraid you are probably stuck.

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New Here ,
Mar 22, 2013 Mar 22, 2013

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Hi SJPT,

Thank you for your advice.

After a couple of hours(!) thinking about, I did remember

my former accountname (e-mailaddress) of four years ago.

So lucky me!

Digital Editions? It's now all working again and excellent.

Thank you once more.

All the best to you from

Martin Jansen

Lochem - The Netherlands

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