Is there a way to open context-sensitive help in a new window with RH10?

[Guest]

I'm linking my context sensitive help using the RoboHelp_CSH.js file to my web application.

The correct topic opens when I click the help link, but it opens in a pop-up window. This causes problems in Firefox and Chrome (which block pop-ups by default).

Is there anyway to force the context-sensitive help topics to open in a new window?

I've tried adding

<p><A HREF="javascript:RH_ShowHelp(0,'http:/myurl/index.htm', HH_HELP_CONTEXT, 100)" target="_blank">Help</A>

which opens an empty tab in Firefox with no content in it. And it doesn't work in Chrome either.

Has anyone else run into this? Any help is greatly appreciated.

Thanks,

Colleen

[Willam_van_Weelden · Accepted solution]

Hi and welcome to the forums.

Using the RoboHelp API, that is quite a bother. (Read: major pain)

Fortunately, there is a simple solution:

<a href="http://myurl/index.htm#<id=4>>newwnd=false" target="blank">Help<a/>

This link does exactly the same, only opens the help in a new browser window.

You may also be interested in my custom WebHelp API: http://www.wvanweelden.eu/blog/2012/08/03/custom-webhelp-apis

Greet,

Willam