Unused File Report not finding unused files

[Suz93]

Hi -

I'm using RoboHelp 9 (9.0.2.271). When I run the Unused File Report, it is not finding image files that I know are not used.

I'm working with several help projects that were created in an earliler version of RH (perhaps X5) and within the last year, I upgraded them to RH9. There is a separate folder for Images. From Windows Explorer:

When I run the Unused Files Report and select All Folders or Top Level Folder, I get the same results -- no image files I'm expecting. The path for the report is one level above (i.e., Online Help) the folders in the previous image.

In the Project Manager view, the Images folder only includes a handful of images included in my project. The images in the Project Manager Images folder are located in the root folder, not the Images folder.

What do I need to do to have the Unused Files Report also search the Images folder included in the project?

Thanks for your help.

[Willam_van_Weelden]

Hi,

Try this:

• Close your project.
• Delete the CPD file.
• Reopen your project and run the report again.

Alternatively, you can use my free Image Cleanup script. This can list all unused images as well as delete all these images for you. See http://www.wvanweelden.eu/product/image-cleanup

Greet,

Willam

[Suz93]

Hello Willam-

Thank you so much for the reply. However, the fix didn't work for me. The project is version controlled using TortoiseSVN, so I thought maybe version control was interfering.

I copied the project to a local drive and deleted all of the version control files. Still no luck.

The project I am working with has 5 topics and 4 used images. The images folder includes 14 items. When I run the Images report, only the 4 used images display.

The Unused Files report is finding:

<project_name>.hhp

$rhvariable$.htm

ehlpdhtm.js

ehelp.xml

Any other ideas? Thanks much!

Suzanne

[Willam_van_Weelden]

Hi,

Did you try the image cleanup script?

Greet,

Willam