The video downloading is extremely slow after downloading Flash Player Active X (IE) and FP Plug-in

[Penal002]

I have Windows 7 on a 64-bit operating system, and have Firefox 19 and Internet Explorer 8. I tried installing Flash Player 11.6.602.171 from the Adobe Website and got an error message right at 47% download "can not contact reliable source." I also tried uninstalling whatever Flash Player I had, but I continued to get the same error message at 47% "can not contact reliable source." Finally, following the advice found in the link below under "Program Bar Hangs During Download," I downloaded Flash Player ActiveX (internet explorer) and Flash Player Plug-In (all other browsers). It appeared that both downloads were successful and I verified that the installation was complete in the link below under "Verify that installation is complete." It says I have Flash Player 11.6.602.171. My issue now is that whenever I watch videos that use Flash Player, the downloading of videos is extremely slow.  For example, a 45 second youtube video might take 30 minutes to watch. I have tried everything (from General Info, Download Issues, Installation Issues, Post-Installation Issues) in this Adobe installation problem page http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html but the problem has not improved. Can someone please help me? It would be greatly appreciated. Thanks!

[chris.campbell]

This sounds like you are having a network issue.  If you give me a couple of example URL's I'd be happy to try them for you.

Thanks,

Chris

[Penal002]

First, I went on this link under Progress Bar Hangs During Download

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

and then I downloaded Flash Player directly by clicking the links provided Flash Player for ActiveX (IE) and then Flash Player Plug-In (All browsers).  After my installations were complete, I tried watching any youtube videos or videos on www.ABC.com and the loading of videos was extremely slow.

[chris.campbell]

No problems for me watching either youtube or abc.com with Flash Player on my Win 7x64 system.  I've used both IE and Firefox.  This sounds like a networking issue on your side or possibly a third party service/utility interfering.  Try rebooting in safe mode with networking enabled to see if that helps.  If it does, then a third party service/utility is at fault.  If it still continues, and this is a laptop, try using a different network.

Thanks,

Chris

[Penal002]

The modem was not working properly.  We changed internet service companies and got a faster modem.  Now my problem is solved.  Thanks Chris!