• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Authorization not possible

Guest
Mar 24, 2013 Mar 24, 2013

Copy link to clipboard

Copied

Hi,

when I try to authorize, I get the error, that my Adobe ID is used by another pc or mobiledevice. This normally occurs, when you want to authorisized more then 6 deivces. In my case I only have ONE PC. Why do I get this error? And how can I solve this?

Best Regards,

Martia

Views

587

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Mar 24, 2013 Mar 24, 2013

Copy link to clipboard

Copied

I don't think this will help but it may (and it's easy).  The authorization somethimes gets into a funny state and then this can help.

Explicitly deauthorize first, using ctrl-shift-D.

Restart ADE, and try to authorize again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2013 Mar 24, 2013

Copy link to clipboard

Copied

ok, i followed this.. How do you restart ade???

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Mar 24, 2013 Mar 24, 2013

Copy link to clipboard

Copied

I don't mean anything special by 'restart ADE' ~ oh, but by ADE I mean Adobe Digital Editions.

Just stop it in the normal way (x in the top right of the window) and relaunch (from Explorer or however).

Good luck

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 31, 2013 Mar 31, 2013

Copy link to clipboard

Copied

Hi

this solved my problem! Just ctrl-shift-D, restard and Login once again... 🙂

Thank you very much!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 31, 2013 Mar 31, 2013

Copy link to clipboard

Copied

LATEST

How can I do this with my Tablet? :,-(

Found! Windows-Keyboard. Sorry about that.

But now I received:

Code: E_ADEPT_REQUEST_EXPIRED.

A problem on the server (?)

Found! LOL

Wrong Time Zone on the Tablet. LOL

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines