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Can you help?
I have Windows 7 SP1, Office 2010 and have repeatedly tried to install Presenter 8 without getting the error shown below. As soon as I try to use a Presenter tool within Powerpoint I get this message.
Each time I have uninstalled Presenter and reinstalled after a reboot.
Thanks for any suggestions
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Hi,
Are you getting this error on clicking any button?
Please check your Presenter version and update it, if any update is available.
[Goto Help>Update]
If Update link is not available then package a project first and then try.
Thanks,
Vikram
Adobe Presenter Engg. Team
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Hi Vikram
Yes I get the error when I try anything in the Presenter tab in Powerpoint.
I have just updated Presenter 8 with latest patch from Abobe website but it makes no difference.
I can run the video creator separately but would like to run Presenter from within Powerpoint.
Is there a known issue with this?
Thanks
Leslie
Leslie McInnes
Educational Designer | Faculty of Education
Australian Catholic University
E: Leslie.McInnes@acu.edu.au<mailto:Leslie.McInnes@acu.edu.au> W: www.acu.edu.au<http://www.acu.edu.au/
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Hi Leslie,
Did you installed the patch from this link -> http://www.adobe.com/support/downloads/detail.jsp?ftpID=5505 ?
Can you tell me the version of the Presenter after update installation ? [ Help > About Presenter ]
Do you have McAfee antivirus installed in your system?
Thanks,
Vikram
Adobe Presenter Engg. Team
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Hi Vikram
Yes that is the site I visited to get the patch.
Version shows as below:
I got no errors when installing the patch but should it now be on version 8.2?
Same problem still persists .
No we don’t have Macafee here.
Thanks
Leslie
Leslie McInnes
Educational Designer | Faculty of Education
Australian Catholic University
E: Leslie.McInnes@acu.edu.au<mailto:Leslie.McInnes@acu.edu.au> W: www.acu.edu.au<http://www.acu.edu.au/
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The image link seems to be broken. Can you just tell me the version?
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Hi
Sorry
8.0.1.260
Leslie McInnes
Educational Designer | Faculty of Education
Australian Catholic University
E: Leslie.McInnes@acu.edu.au<mailto:Leslie.McInnes@acu.edu.au> W: www.acu.edu.au<http://www.acu.edu.au/