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Problems downloading Flash Player 11

New Here ,
Mar 25, 2013 Mar 25, 2013

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Over the past week+, I have received a message stating that I needed to download Flash Player 11. Several attempts were "successful," but I still keep receiving the message that I need to download.

Also, on some attempts, I am told that Internet Explorer needs to be turned off. It is turned off, but the download will not continue and therefore becomes "unsuccessful."

What am I doing wrong? What's going on?

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Adobe Employee ,
Mar 25, 2013 Mar 25, 2013

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Hello,

Welcome to Adobe Forums.

You can download offline installer for Adobe Flash Player from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Thanks,

Vikram

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Guest
Mar 25, 2013 Mar 25, 2013

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I have the same problem.  I followed your link but keep getting a box that tells me to close Internet Explorer to continue.  I have everything closed except the box showing the installation.  What do I try next?  Thank you.

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LEGEND ,
Mar 26, 2013 Mar 26, 2013

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You need to close all instances of Internet Explorer; check with the Task Manager's Processes tab.

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New Here ,
Mar 26, 2013 Mar 26, 2013

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Thanks. Now installed.

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