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installation

New Here ,
Mar 27, 2013 Mar 27, 2013

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I am trying to download flash player. The software does not open automatically. The file does download, but cannot open it form browser. What next?

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LEGEND ,
Mar 28, 2013 Mar 28, 2013

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What is your operating system & version?

What is your web browser?

After you download the installer, close your browser, then run the installer from the download location.

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New Here ,
Mar 28, 2013 Mar 28, 2013

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mac os x and safari. I can download the file, but double clicking it from the download directory just gets an error message 'no appplication set to open the document'. Basically I have already tried what you suggested. According the the adobe installation guide, I do not now have a version of flashplayer installed at all. Any ideas?

thanks for you help so far.

Duncan

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Adobe Employee ,
Mar 28, 2013 Mar 28, 2013

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Hi Duncan,

What's the full name of the file that you are trying to double click?

Chris

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