downloading book from kobo

[Omashirl]

i cannot download  a book from kobo.  i purchased 5 books from kobo on the same day, 4 downloaded fine, one wont download at all and comes up with  error

Server communication problem: E_ADEPT_USER_AUTH

kobo said i have to ask adobe what is wrong.

shirley

[Claudio_González1]

Perhaps in the Digital Editions forum?

http://forums.adobe.com/community/adobe_digital_editions

[sjpt]

I assume you have got the .acsm file ok, but can't use it to download the .epub?

Two horrible suggestions ....

Looking at https://getsatisfaction.com/kobo/topics/having_issues_downloading_an_ade_epub_from_the_kobo_site

I suggest editing the .acsm file you have.

If it has got a line something like   <downloadType>simple</downloadType> but with a different type mentioned, edit it so the type is simple.

If it doesn't have such a line, add it just before the    </resourceItemInfo>

~~~

Someone else said they managed to read a book with Sony Reader that ADE would not manage.

Try at http://www.sony.co.uk/support/en/topics/reader-for-pc

If you don't have a SOny you can probably still install the software and use it on the PC.

Make sure it is registered with same Adobe ID as ADE (and your Kobo).

If you do manage to open a book that way, you can then 'sideload' the .epub file from PC to Kobo by copying using file manager such as Windows Explorer.

[MichaelKazlow]

Moved to http://forums.adobe.com/community/adobe_digital_editions