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480. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
grampus45 Mar 28, 2013 7:43 PM (in response to uhanepono)uhanepono wrote:
Thanks so much for this! It does indeed do the trick! genius!
Yes, uhaneopono, I strongly suspected this would work. When you paste a custom icon into a file's information, it appears it doesn't rid the file of its base icon, it seems merely to be pointing to a new image. Somehow something is getting configured, when making the custom icon, to produce a transparent blob instead of the "reduced-image."
It is still very unclear as to the source of this bug. But something, either PS or the OS, gets into a state where it produces transparent icons. I'm not sure where the custom icons are created. If it's the OS, then there is still an issue as to what information is being fed the OS by PS that leads to that creation and how the OS interacts with it. The biggest mystery here is why this issue seems to be essentially a PS one.
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481. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Chris Cox Mar 28, 2013 7:58 PM (in response to grampus45)Photoshop always feeds the same data in the file -- if the data in the file was bad, then you would never get the correct icons, and never recover icons from files that don't have them. So we know that the data in the file is good and correct.
Plain and simple: something is going wrong when Apple reads the file, or when Apple tries to work with the file icon in Apple's database of file icons. We do not know exactly what goes wrong, because we cannot debug Apple's code.
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482. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 7:39 AM (in response to Chris Cox)Sorry folks, but I have to agree with Chris. The statement keeps being made that CS6 is causing the problem with a "custom icon", and the only way to fix it is to turn the options for Mac and/or Windows icons off.
I am not seeing this at all with CS6 under Snow Leopard or Mountain Lion. All icons display as I would expect (with the known exception of .psd and .psb files if Maximum Compatibility is off). The very important part of this is I was indeed seeing the exact same issues when I joined this topic to see if there was a solution. And as I have reported on more than once, and thoroughly tested, the issue goes away after you reinstall OS X. Don't have a clue why the initial install of the CS5 or CS6 suites causes the icon dropout issue, but it is most definitely fixed when you reinstall the OS after the Adobe suite.
Since reinstalling the OS, I have not seen a single icon issue in months. So, if you have not yet reinstalled the OS, do so, and apply all available OS updates. If something is still wrong after that, then I'm stumped. But a custom creation "bug" isn't likely to be the direct cause, or it would affect a lot more users.
I can't say all since Mountain Lion has a small bug that only affects a few users - like me. Only in the Dock, and in any folder window displaying only in icon view, shows icons with very over saturated color. You can't find much on the issue online because it seems to be affecting only a small number of users. Probably a .kext issue with specific video cards. Anyway, the point being that there is a possibility for a small number of users that the PS CS6 icon issue may be real, but trying to find the cause may be next to impossible.
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483. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 8:39 AM (in response to Kurt Lang)Sounds like you have disabled Photoshop's custom file icon creation, which we all know is a solution.
If by "custom" you mean Photoshop's preference check boxes, then no, they're always on.
I do always keep the Windows Thumbnail off simply because I have no reason for it to be on, and the files are then a touch smaller. But I've done it both ways and icons always display correctly.
Max Comp must be on for .psd and .psb files so both PS or the OS can generate a preview from the hidden flattened image. You don't get a preview in an Open dialogue box if Mac Comp is off, but you still get an icon on the desktop.
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484. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
conroy Mar 29, 2013 9:13 AM (in response to Kurt Lang)I thought you were describing the visibility of icons in Finder windows and on the Desktop since custom file icons won't be displayed in an Open dialog in any case. Open dialogs rely on the preview icons that are generated by the system, so a layered PSD/PSB without Max Compat will have a solid white, black or gray icon (depending on doc bit-depth) preview icon.
So, since re-installing OS X, you find that you can safely enable Ps CS6's custom file icon creation. Good, that's like my OS X 10.6.8 system where Ps CS6 custom file icons have never caused a problem, although I've recently stopped taking the risk of having them created. Realize that the lack of trouble on your system now (and my system) does not prove that the problem that's happening to unfortunate users (like yourself in the past) isn't related to either the existence of Ps CS6 custom file icons or the creation process of these icons.
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485. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 9:42 AM (in response to conroy)Open dialogs rely on the preview icons that are generated by the system, so a layered PSD/PSB without Max Compat will have a solid white, black or gray icon (depending on doc bit-depth) preview icon.
Correct. Only desktop icons are shown for such files.
Realize that the lack of trouble on your system now (and my system) does not prove that the problem that's happening to unfortunate users (like yourself in the past) isn't related to either the existence of Ps CS6 custom file icons or the creation process of these icons.
That one I have a hard time agreeing with.
1. Install the CS6 suite, icons break.
2. Reinstall the OS, all icons return to normal.
This tells me it's related to the OS, not Adobe's software. If it were something to do with PS CS6, then reinstalling the OS would not be able to completely eliminate the problem. It would continue to be sporadic. As noted, I've had no problems at all in Snow Leopard or Mountain Lion when reinstalling the OS after the CS6 suite. This has been true for months, and thousands of images.
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486. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
conroy Mar 29, 2013 9:56 AM (in response to Kurt Lang)There has never been evidence that merely installing the CS6 suite does damage to the system.
The non-displayed icon problem has been reported as happening only if Photoshop CS6 is, or has been, saving files to which Photoshop attaches a custom file icon. The manifestation of the problem may require two things to be true: one being the creation or existence of a Ps CS6 custom file icon and the other being a specific configuration of the OS. Re-installing your OS may have eliminated the second factor and therefore the presence of CS6 custom file icons is harmless in your system.
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487. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP Mar 29, 2013 9:56 AM (in response to Kurt Lang)1. Install the CS6 suite, icons break.
2. Reinstall the OS, all icons return to normal.
This tells me it's related to the OS, not Adobe's software. If it were something to do with PS CS6, then reinstalling the OS would not be able to completely eliminate the problem. It would continue to be sporadic. As noted, I've had no problems at all in Snow Leopard or Mountain Lion when reinstalling the OS after the CS6 suite. This has been true for months, and thousands of images.
If I understand you correctly.
You believe installing PS CS6 is messing with the OS and causing this problem. So reinstalling the OS after a PS CS6 install fixes the problem and returns normal creation of custom icons from PS CS6.
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488. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
scoop_hk Mar 29, 2013 9:58 AM (in response to Kurt Lang)How did you reinstall the OS.
From the App Store?
Latest version or does one have to install all updates?
Is their a possibility of losing files or customizations?
Sharon
.......................................
Sharon Cooper
Creative Art Link
Creative Art Mix Limited
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489. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP Mar 29, 2013 10:01 AM (in response to conroy)conroy wrote:
There has never been evidence that merely installing the CS6 suite does damage to the system.
The non-displayed icon problem has been reported as happening only if Photoshop CS6 is, or has been, saving files to which Photoshop attaches a custom file icon. The manifestation of the problem may require two things to be true: one being the creation or existence of a Ps CS6 custom file icon and the other being a specific configuration of the OS. Re-installing your OS may have eliminated the second factor and therefore the presence of CS6 custom file icons is harmless in your system.
Is there any evidence that the mere presence of CS6 custom file icons is harming your system or is it the icon creation process that is harming your system. I have only seen the later.
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490. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 10:19 AM (in response to Was DYP)You believe installing PS CS6 is messing with the OS and causing this problem. So reinstalling the OS after a PS CS6 install fixes the problem and returns normal creation of custom icons from PS CS6.
I can't confirm where the cause is, I can only report cause and effect. You'd have to go back a fair number of pages in this topic to find it, but I extensively tested multiple scenarios of installing OS X 10.6, 10.7, and 10.8 with the CS5 or CS6 Master Collection, erasing the drive before each test so no old files could skew the results. In every instance, icon creation broke after installing the Adobe suite after a clean install of the OS. In every instance, icon creation went back to normal after reinstalling the OS.
How did you reinstall the OS.
With Snow Leopard, from the original DVD, and then applied all available updates. For Lion and Mountain Lion, I purchased both from the App Store and then created my own bootable flash drives. Each is at the latest version of 10.7 and 10.8. Though there are a few updates not in the App Store downloads. Actually, I never used Lion day to day. It was just too weird with what Apple tried to do with Autosave and the near elimination of Save As. Mountain Lion is what Lion should have been.
Is their a possibility of losing files or customizations?
Assuming everything works as it's supposed to, no. But always, always have a full backup on hand first just in case.
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491. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 10:31 AM (in response to Was DYP)whenever I do post actual provable facts which undermine Cox's arguments, Cox almost always deletes the post.
Well, that's why they get deleted. Unless you have access to Adobe's source code and can point directly to the problem, you do not in any way have provable facts. You have assertions and allegations based only on observation.
As I pointed out for my own testing, I also have no proof. Only what happens "when I do this", followed by "doing that". I couldn't tell you where the actual cause is.
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492. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
conroy Mar 29, 2013 10:43 AM (in response to Kurt Lang)Kurt,
You've got it completely wrong. I do not consider my guesses to be facts and I wasn't talking about things inside Adobe's code. When I say provable fact, I mean provable fact.
It's not your fault that you don't know which posts I'm talking about. They are deleted before you get a chance to read them.
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493. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 11:07 AM (in response to conroy)Okay, but please consider if there is an actual issue with how PS 6 icons are written, as you've often noted, then why isn't this problem far more widespread? I would think the majority of users would be seeing icons dropping out, not a small percentage. Yes, I am part of that group that did indeed see them dropping out, but fixed it every time with a reinstall of the OS. The problem never returns, so it's very difficult to believe the icons are being written "incorrectly". The problem points to the OS not reading the icons.
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494. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
conroy Mar 29, 2013 11:20 AM (in response to Kurt Lang)Kurt Lang wrote:
Okay, but please consider if there is an actual issue with how PS 6 icons are written, as you've often noted, then why isn't this problem far more widespread? I would think the majority of users would be seeing icons dropping out, not a small percentage.
I'm not understanding why you would expect the majority of users would be seeing icon problems.
If, and I only say if, the icon problem manifests only when there is a specific configuration of the system (in conjunction with Ps CS6-created icons), for what reason do you suspect that configuration should be one which exists for the majority, instead of a minority, of systems?
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495. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 11:23 AM (in response to conroy)I'm not understanding why you would expect the majority of users would be seeing icon problems.
As I said, an actual fault in the creation of the icons themselves would have to be far more widespread. Such an issue can't be limited to certain systems. Bad icons are bad icons and should affect virtually everyone.
If, and I only say if, the icon problem manifests only when there is a specific configuration of the system, for what reason do you suspect that configuration should be one which exists for the majority, instead of a minority, of systems?
It would indeed affect a minority of users, just as the odd desktop icon color issue I mentioned above affects a small number of Mountain Lion users. But Chris, Adobe in general and Apple have all tried to find the issue. They haven't been able to. Chris has told us that the icons are being created exactly to Apple's instructions. Apple has told Adobe that the icons are indeed being created correctly. So I can't find any fault by Adobe here.
I know that's no consolation for users such as yourself who have no workaround, but I'm not sure what else you expect them to do.
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496. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Rick Meikle Mar 29, 2013 12:08 PM (in response to Kurt Lang)It would seem to me that the best way to get a handle on it would be for someone from Adobe/Apple to go look at a problem system. (Or have it come to them.) This whole topic is like the joke about the blind men each describing the part of the elephant they have hold of. Adobe/Apple can't recreate the problem on their own systems, so that's where it stops. Imagine if that's how auto mechanics worked? (OK, maybe some do, but you get the point.) I suspect the bigger problem is that there just aren't enough affected users to warrant doing more. The best policy for a user caught in this predicament is to find a workaround (or simply put up with it) and be patient while the Mac OS and Adobe CS both evolve through time. That approach pisses off some users who only see their own point of view. What's interesting is that no one workaround works for everyone--perhaps with the exception of reinstalling the OS, which I have not needed to do. (It's only come up twice for me and Cocktail as part of my standard troubleshooting routine resolved both instances.) I don't recall a problem that was so elusive and hard to pin down in over 25 years of making my living on a Mac. (Well, maybe color management before Adobe allowed CMYK values to be preserved.) Still seems very odd that Adobe can't make Photoshop CS6 do the same thing that CS5 or other CS apps do. (Chris Cox's assertions about other apps having the problem notwithstanding. It needs some substantiation, especially with respect to other or older CS apps.)
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497. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 1:05 PM (in response to Kurt Lang)Hmm, I'm not seeing that. Everything I've posted today still shows, including after a refresh.
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498. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 1:20 PM (in response to Kurt Lang)Ah. I wasn't looking for your posts or others, just mine.
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499. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 1:28 PM (in response to Kurt Lang)To be honest, I don't recall what all of them said. I quickly read, then delete the email notices as soon as I get them, then come here if I have anything to add. Can't go back and review earlier posts.
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500. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 29, 2013 2:09 PM (in response to Kurt Lang)At the moment, I see the statement which you know will be removed. But the problem is, it's just a statement without anything to back it up. There's no link to this guideline, or an explanation of why they do not comply.
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501. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Noel Carboni Mar 29, 2013 5:38 PM (in response to conroy)With all due respect, some of you might want to reconsider antagonizing the folks who provide this forum and who have the power to delete things. It IS their site, after all.
I think they know about the problem by now.
Yes, the problem is ongoing. Yes, Adobe knows about it. No, not everyone agrees on what's causing it. And contrary to what you might think, no one is free to say everything they want.
If you just leave it at that everyone will be happier - trust me. None of you is doing any good for yourself or the product by raising irritation in others.
-Noel
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502. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
conroy Mar 30, 2013 6:28 AM (in response to Kurt Lang)Kurt Lang wrote:
At the moment, I see the statement which you know will be removed. But the problem is, it's just a statement without anything to back it up. There's no link to this guideline, or an explanation of why they do not comply.
I most certainly have backed up the statement which you saw. I previously posted a link to the guidelines, a relevant excerpt from the guidelines, and an explanation for the statement.
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503. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
MoonRunner 1234 Mar 30, 2013 11:50 AM (in response to conroy)Conroy & Kurt, you two are the most active on knowledgable here, I don’t know if this has any relevance or if it has been reported previously but I just noticed that Graphic Converter version 8.x.x does not write any custom icons, only generic ones. Version 7.x.x works just fine. Unlike with Photoshop, there is no workaround like restarting or logging out, it just does not write custom icons.
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504. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
conroy Mar 30, 2013 12:34 PM (in response to MoonRunner 1234)Hi MoonRunner,
The problem being discussed in this thread is not one of icons not being written. The problem here is that after custom icons are written then absolutely no icon is being displayed for some files; even the generic icons are not being displayed. Your Graphic Converter failing to write custom icons, hence only generic icons being displayed, has nothing to do with the the problem in this thread.
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505. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
enigma51564 Mar 30, 2013 3:28 PM (in response to Kurt Lang)I have reinstalled Mountain Lion and the problem disappears, but it does eventually return, at least on my Mac Pro. I'm not real excited about the prospect of reinstalling Mountain Lion every time this crops up again.
Here is something I have discovered in terms of the disappearing icons. They frequently seem to disappear when I run an action to perform some repetitive function like using a filter on a batch of files. When I return to the desktop, most, if not all of the files that were processed and saved have lost their thumbnail icons. I'm usually working with jpegs. If I open one of these same files without the icon, select the background, copy, paste it in as another layer, then flatten it back to one layer, and save it, the proper thumbnail image returns. Don't know if this information might give anyone a clue as to what might be happening here, but thought I would share it nevertheless.
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506. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
scoop_hk Mar 30, 2013 3:45 PM (in response to enigma51564)Thanks - was considering a reinstall of the OS - but won't since it comes back eventually!
Jpgs as well as psd files are invisible have bit tried your system with jpgs yet. -
507. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
grampus45 Mar 30, 2013 3:54 PM (in response to clinton_dyches)As a matter of interest, did anyone having the "invisible icon" problem notice that it started after they had created and saved a new document in Ps, as opposed to opening an existing image/file and saving it?
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508. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
enigma51564 Mar 30, 2013 4:18 PM (in response to grampus45)For me, it seems to happen when I open and save existing files, as opposed to newly created ones.
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509. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP Mar 30, 2013 4:22 PM (in response to grampus45)grampus45 wrote:
As a matter of interest, did anyone having the "invisible icon" problem notice that it started after they had created and saved a new document in Ps, as opposed to opening an existing image/file and saving it?
No it was pretty ramdom. You could never tell when having PS6 creating custom icons would start this problem.
And thanks for the info on reinstalling the OS. I didn't think that would help given that installing PS6 didn't change anything with the OS, and PS6 would still be causing this problem in the creation of custom icons.
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510. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
grampus45 Mar 30, 2013 6:15 PM (in response to Was DYP)Was DYP wrote:
grampus45 wrote:
As a matter of interest, did anyone having the "invisible icon" problem notice that it started after they had created and saved a new document in Ps, as opposed to opening an existing image/file and saving it?
No it was pretty ramdom. You could never tell when having PS6 creating custom icons would start this problem.
Well, that blows that hypothesis. Thanks for the quick feedback.
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511. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP Mar 30, 2013 6:31 PM (in response to grampus45)And there in lies the frustration, so many focus on the icons themselves when I have never seen the icons themselves cause this problem. I have only ever seen this problem created by the custom icon creation process of PS6, but it is so random that it is hard to pin down. If you read all of posts currently in this thread or happened to have read the hundred or so that have been deleted you would see all the things that have been tried. Some work for a while but ultimately if the custom icon creation process of PS6 is enabled this problem will return.
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512. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Mar 31, 2013 11:12 AM (in response to Was DYP)but ultimately if the custom icon creation process of PS6 is enabled this problem will return.
Definitely not trying to play devil's advocate here, but I once again have to disagree. Such comments state that PS CS6 is the cause, as long as you have its icon creation turned on in its preferences.
As I noted just a dozen or so posts ago, we have created thousands of images with PS CS6 with the custom icon creation on in both Snow Leopard and Mountain Lion. It works all the time, every time since reinstalling the OS. Doesn't matter if it starts out with an existing file, doing a Save As to a new file, or creating a new blank canvas from within PS.
To blame PS CS6 would indicate a repeatable bug pretty much everyone should be encountering. That's not happening. It is very frustrating for those who can't get the issue to go away, but I can't see how a blanket guilty charge towards CS6 is correct.
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513. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP Mar 31, 2013 5:43 PM (in response to Kurt Lang)That's good that so far reinstalling the OS has worked for you. But reinstalling the OS does not work for everybody as in post 505.
Again I challenge you or anyone else to name one other piece of software that gets this started. For as long as this post has gone on know one has named another piece of software that starts this problem.
So that leaves PS CS6 and only PS CS6 as the starter of this problem whether it exposes a bug in the OS code or not, not one other software creating custom icons has been named as a starter of this problem.
As for the amount of people suffering from this. I am sure I have asked a least over 50 people, none of them said they post here, and I would say half have said they encountered this problem.
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514. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Apr 1, 2013 6:27 AM (in response to Was DYP)Again I challenge you or anyone else to name one other piece of software that gets this started.
Oh, it's causing something. Trouble is, no one knows what that is. Not us, Adobe, or Apple.
So that leaves PS CS6 and only PS CS6 as the starter of this problem whether it exposes a bug in the OS code or not, not one other software creating custom icons has been named as a starter of this problem.
Yes, but why? You may have already given this a look, but I installed the OS from scratch and applied all updates. Installed the CS6 Master Collection and its updates. Made a checksum log of the install. Reinstalled the OS and its updates and created a new checksum log, having the software compare the two states for changes. See this text file:
http://www.jklstudios.com/misc/changes.zip
Chris looked it over and had these comments:
Interesting that ColorSync is creating temporary profiles on your system: /Library/ColorSync/Profiles/Displays/CG243W-000015C3-0000-2090-0000-0 00070C82400.icc
Do you have a display calibrator that changes the profile all the time (like huey's in response to ambient light changes)?
I see an Apple updater writing a lot.
But Adobe's just writing GLSL temp files, and a few logs (/private/tmp/)
The updater or OS do update some cache files (/Library/Caches/com.apple.Components2.LocalCache.QuickTimeComponents , /System/Library/Caches/com.apple.Components2.SystemCache.QuickTimeComponents)
And the updater or OS reset a lot of plist files, and /var/db files that I don't know the purpose of.
What is interesting is /private/var/folders/CX/CXfEN29QGWq+RcH2FgSVik+++TI/-Caches-/com.appl e.QuickLook.thumbnailcache/
But is that from thumbnails being added, or the OS resetting the database?
I wonder if some of the thumbnail issues could be due to a corrupt SQLlite database for the thumbnails?
There's very little, if anything, to suggest the installation of the Adobe software is damaging the OS. It's not replacing or modifying any system files or folders. The closest we come to anything like that is the last two paragraphs by Chris. And is installing the Adobe software even responsible for that, or is the OS itself making those changes in the process of registering the new software and its hooks to the system? And in the process, damaging the data on its own?
I am sure I have asked a least over 50 people, none of them said they post here, and I would say half have said they encountered this problem.
That's a significant percentage, but I work with a lot of other prepress shops and advertising agencies. They all currently use CS6 and haven't run across a station they couldn't fix (usually be reinstalling the OS).
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515. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP Apr 1, 2013 2:07 PM (in response to Kurt Lang)Have you tried finding out what changes take place in the OS after a reboot or logging out and then back in after PS6 saving customs icons starts this icons not showing problem in the finder. It seems that you should be able to find somethings that changes when this problem starts and then when you reboot or log out and back in. We know that, that will cause the icons to show back up every time after PS6 starts the problem with OS.
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516. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Kurt Lang Apr 1, 2013 2:25 PM (in response to Was DYP)Have you tried finding out what changes take place in the OS after a reboot or logging out and then back in after PS6 saving customs icons starts this icons not showing problem in the finder.
It's been quite a while now since I've even had to think about dealing with this, so I have to guess a bit. I do remember rebooting to see what would happen. Strange stuff would happen, like images that had no icon now showing one, and others that did have an icon now blank.
Guessing it may have been a cache problem somewhere, I used OnyX to wipe out all cache files it allows you to remove. User, system, kernel, you name it. It would help briefly, but then would come back in less that a couple of hours. Pretty much the same thing other users have been reporting.
I still have no idea why reinstalling the OS works. I can only report it permanently fixed the problem for us on all stations.
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517. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Jean-Luc Laporte May 28, 2013 10:02 AM (in response to Kurt Lang)Hi there to all.
Have not read the whole thread yet, but in a nutshell :
Old MacBook 10.4.11 and cs4 11.0.2 on its last leg but still good for transfering files over networks.
New MacBook 10.8.3 with ps6 13.0 working fine with finder icons that can be seen on it when ps6 has done work and saved.
Old MacBook cannot display finder icons from saved ps6 images.
Still can open them with cs4 and resave with finder icons now displaying properly.
If ps6 files are put on old G5 tower 10.4.8, finder cannot open folder and goes into some loop where I have to force restart...!
Hope this will trigger that stoke of genius in someone to find an 'easy' fix.
'cause I'm not a code guy.
J-L
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518. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Donald_Gudehus May 28, 2013 10:17 AM (in response to Jean-Luc Laporte)I would update from Tiger 10.4.8 to 10.4.11. On my G5 with 10.4.11 I can open folders with no problem. Of course, the icons are not visible until I resave them with CS2.
Donald
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519. Re: Photoshop CS6 icons sometimes do not appear on Macintosh
Was DYP May 28, 2013 10:43 AM (in response to Donald_Gudehus)If you have bothered to read all the posts that are still (over 100 have been deleted) here you will see that Adobe has no interest in fixing this, even though PSCS6 is the only application that starts this problem. It will be interesting to see if they fix it in their creative capture of customers scheme.





