• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

downloading

Guest
Mar 30, 2013 Mar 30, 2013

Copy link to clipboard

Copied

When I try to open my downloaded file on digital editions, it says there is a licensing problem.

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

Not one employee from Adobe has been helpful whatsoever. Needing immediate help, please!

Views

481

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Mar 31, 2013 Mar 31, 2013

Copy link to clipboard

Copied

LATEST

Just checking: this is ADE on Windows or Mac, no rEader/tablet involved?

It may be worth deauthorizing ADE (ctrl-shift -D while it is running, cmd-shift-D on Mac),

restarting ADE, and reauthorizing with your AdobeID.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines