Flash player download, lack of download

[tom_wo]

I have gotten messages noting I need to have adobe flash player installed to view a file, or internet access. I go through the exercise of downloading. It says it has completed successfully. I have restarted my computer several times, and I continue with the same problem. I cannot access due to needing to download Flash Player. 

My computer shows I have version 11.6.602.180. But it continues to act as if it is not loaded at all. I have read some of the other posts of the same issues, but have not found any similar root cause or anything to correct it yet. I also was unable to copy/paste anything onto this forum to show exactly what I see. I also was unable to insert a link or attachment to this forum. Maybe unrelated. 

[pwillener]

What is your operating system & version?

What is your web browser?

You write that you "downloaded", but did you also install it?

P.S. you can attach screenshots using the camera icon; links can be inserted using simple paste.

[tom_wo]

Long delay replying. Hello Pat. I think I was finally able to get it, as the website I was attempting to access to pay bills, now allows access. If not, I will keep your email address for reference on this problem. Thanks again, Tom V.