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Search tab looks different on various computers

New Here ,
Jan 23, 2007 Jan 23, 2007

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Hi all,
I have an RHX5 project that is compiled as WebHelp and run on IE6/Avant/Firefox on several XP machines.
There is a problem with the Search tab:
- It looks fine on some computers.
- It looks corrupted on other computers. The corrupted look displays search results even though no search takes place.
In addition, IE6 issues the following message:
"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options".
Clicking, and then selecting "Allow Blocked Content" solves this issue.

Is it an IE6 problem for sure?

Thanks,

Avi

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Community Expert ,
Jan 23, 2007 Jan 23, 2007

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Sounds like you are running the webhelp from the local PC rather than a webserver, correct?

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Jan 23, 2007 Jan 23, 2007

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Correct... :-)
Should I compile the project selecting "Run From Web Server"?

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Community Expert ,
Jan 23, 2007 Jan 23, 2007

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Where is that setting?

The point is that the webhelp should be on a webserver. It can then be viewed by various web browsers which will have differences. However, until you view via a browser, you cannot tell what your users will see as local stuff may behave differently, such as the IE issue.

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New Here ,
Jan 23, 2007 Jan 23, 2007

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OK, thanks 🙂

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