4 Replies Latest reply: Apr 2, 2013 9:42 AM by dtspin3333 RSS

    Lightroom 3 check for updates not working?

    dtspin3333 Community Member

      I recently bought the new Nikon D7100 and of course it is not supported yet by my Lightroom 3.  I opened Lightroom 3 and clicked "Help", the clicked "check for updates" and it said there are no updates available for this software!  Which is not true.  Why do I have to manually go to Lightroom on-line to check for updates?  Why doesn't checking for updates from inside Lightroom 3 work?

      Thanks,

      Dave

        • 1. Re: Lightroom 3 check for updates not working?
          dj_paige Community Member

          I don't know why "check for updates" doesn't work ...

           

          but ...

           

          Lightroom 3 does not (and will never) support the Nikon D7100 NEF files. If you want to make use of these files in Lightroom 3, you will have to wait until a version of the free DNG converter supports these files, and then use that program to convert the NEF files into DNG files, which can then be imported into LR 3. As of today, there is no DNG converter that supports D7100 files, although we expect there will be support in the near future.

           

          Right now, the only way to make use of D7100 NEF photos in Lightroom is to first use the Nikon software to convert the photos to TIF, then import into Lightroom.

          • 2. Re: Lightroom 3 check for updates not working?
            hsbn Community Member

            If you are already using the latest version of LR3 (3.6 or 3.7), of course when you hit "Updates" it will say "no update available". You cannot update from LR3 to LR4. You'll have to buy the upgrade.

            • 3. Re: Lightroom 3 check for updates not working?
              web-weaver Community Member

              Exactly.

              There's updates and there is upgrades.

              From Lr 3.5 to Lr 3.6 is an update.

              From L3 to Lr4 is an upgrade.

              Updates are free, for upgrades you have to pay.

              The feature in Lr Help is called "Check for updates", not "Check for upgrades".

              • 4. Re: Lightroom 3 check for updates not working?
                dtspin3333 Community Member

                Thank everyone.  I was getting upgrade confused with update.  Thanks for your help.  And dj_paige......thank you, I'm aware of this and am already using View NX to convert my raw files. 

                 

                Thanks again,

                Dave