Hello Dan,
The phrase "Template Error: can not resolve macro:" tells me
that you are using a template, which means that you are likely
generating printed or PDF output. Is this correct?
Can you generate printed output from this computer manually?
Has Microsoft Word been launched on this computer?
Are the macros setup in MS Word set high? You may consider
lowering it some.
If these steps do not help narrow down the issue some, you
might consider renaming normal.dot. You can look on Microsoft's web
site for details on how to do this:
http://support.microsoft.com/kb/822005.
Thank you,
Bobby Walker
Adobe Technical Support