No system audio option in my Captivate 6

[Guest]

I have Captivate 6 and want to perform a software/video demo. My video has audio, but I don't get the System Audio choice when I begin a project. Please help.

[shekhardhiman]

Hi there,

Thanks for reaching Adobe Community.

Could you please go to Help > About Adobe Captivate and tell me the exact version of Captivate?

Also is your Captivate a part of Suite, Subscription, Volume License or just a retail copy?

Thanks!

[Guest]

I have Adobe Captivate 6.0.0.199 and it's part of the Premier Pro Suite (volume license, I think).

[RodWard]

You need to have Captivate 6.1.

[Guest]

So will the patch correct it?

[shekhardhiman]

Hi there,

Yes Rod is right. You need Captivate 6.1 in order to get the System Audio option.

Thanks!

[RodWard]

Stated here in the Adobe website:

http://helpx.adobe.com/captivate/using/whats-new-captivate-6-patch.html

[Guest]

Ok, thanks folks.

[Captiv8r]

Hi there

First, unless Adobe has changed something recently, I'm unaware of Captivate ever being part of a Premier Pro suite.

Secondly, I believe the availability of the "patch" was for Cloud customers only. The rest of us have to wait until Adobe releases a new version that will include the System Audio capability as an option. So you may not be able to obtain it as you are hoping. I really hope I'm proven wrong on that point, but I think that's the way it crumbles.

Cheers... Rick

[Guest]

So, is Captiv8r correct? Is the System Audio capability available only to Cloud customers?

[Lilybiri]

Yes, only available in 6.1.