site seems to publish fine, and shows up correctly in Preview in console, but doesn't push to www

[FletchCapacitor]

this was working fine for weeks.  

on muse, site changes seem to go fine and when i publish it seem to suggest the correct site name with the www.domainname.com  below it.   publish action on muse seems fine. 

when i look in the admin console, and hit the Preview i see the modified site... but when i go to the www.domainname.com  it isn't updated.

the piece of disclosure/info here is that the machine i'm on was on a network that we decided to take off of domain/domain controller and go back to simple workgroup.   when i launched muse the first time, i had forgotten to move some of the setup folders back in to the new user directory.  this particular site was the only one i opened prior to getting those adobe and adobe muse folders moved.   i did try to publish it and had to pick which of my sites to publish to, but that all seemed ok.    my other sites (opened after moving the folders) all update fine, show up in Preview in console, and at the live www

if a catalyst person grabs this, i'm happy to give you account and site stuff if that helps.

[Sanjit_Das]

Hi

Make sure that you have redelegated the domain properly to BC servers, also if you completed the redelegation recently then allow some time , as sometimes it takes time to get updated.

Thanks,

Sanjit

[FletchCapacitor]

Hi Sanjit,

It was working for weeks in terms of posting to the domain. Something in

my configuration changed when the machine was moved from being on domain in

our network to workgroup.

Tim

[Sanjit_Das]

Hi Tim

Please pm me the site url.

Thanks,

Sanjit

[FletchCapacitor]

venture-consultants.com

Thanks Sanjit

[Sanjit_Das]

Tim, both versions www and non-www are working fine on my end ,

screencasts.worldsecuresystems.com/Sanju/2013-04-06_2357.png

If this is not the updated site that you published via Muse, then let me know.

In that case I would need some details.

Cheers

Sanjit

[FletchCapacitor]

Hi Sanjit,

I looked at the www. Site and it is still old, non-modified site. When I

generate a change, it shows up in the preview tab as viewed in the console

but doesn't seem to get to the www. Take a look at the preview (if you

are able to get in to my console). The services and contact page now have

a phot background there but the updates don't make it when you go to look

at www. Site?

[Sanjit_Das]

Hi Tim

I see the problem, if you have not tried then please try to republish the site from Muse and then check.

If still there is a problem then we would need to investigate this deeper , submit a support case if you have not submitted yet and provide me the case number.

I may need to check your Muse file , but if it comes i will let you know.

Thanks,

Sanjit

[FletchCapacitor]

All sounds goon Sanjit... I will not be at my desk with Muse until Mon but will follow up then

Sent from my mobile thingy

[FletchCapacitor]

hi sanjit,

back at my desk where i have muse installed. i just re-built and

published the modified site on muse, and sent it.

i still just see the old site at the www.'domain'.com. i hit 'manage' in

muse to pull up my console for that site. in 'preview' tab there i looked

at one of the changed pages, and it shows up in preview in console. in

www. no changes show.

i can make small changes (make a period a semicolon) and always see the

changed pages in preview tab of console but not at www.

i'll see if i can figure out the support case request below and get a

number to forward to you.

tim

[FletchCapacitor]

sanjit, i hope what i did by opening a ticket was what you wanted... the

#19846 came back after i hit the submit a ticket icon in the screen snip

below...

#19846 site seems to publish fine, and shows up correctly in Preview in

console, but doesn't push to www<https://bcsupport.zendesk.com/requests/19846>

[Sanjit_Das]

Hi Tim

I am loking on it now, will update you soon.

Sanjit