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Books not being transferred to Ereader :(

New Here ,
Apr 05, 2013 Apr 05, 2013

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For about a year now I have successfully downloaded books from the library, loaded onto the Adobe Digital Software and then moved it to my Kobo.  All of a sudden, it stopped working.  When I transfer the book to the ereader (from adobe software) it says the book is there.  However, it is not there.  I have tried 4 different books now, all the same result.  Should I delete my Adobe software and start new?

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LEGEND ,
Apr 05, 2013 Apr 05, 2013

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Guide ,
Apr 06, 2013 Apr 06, 2013

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It sounds more as if there is some corruption on the eReader.

Back up any books that you only have on the Kobo first.

Then try a factory reset:  your kobo instructions should be able to tell you how.

You will then probably need to re-register the Kobo with your AdobeID using ADE.

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