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=See no video display (black screen) but do hear Audio when playing a video clip. I am running Windows 7-64bit, I.E. 9.0.8112.16421, FlashPlayer 11.6.602.180, have confirmed Shockwave Flash Object is Enabled, ActiveX filtering is disabled, browser security settings are enabled for Active X and I have reinstalled flashplayer repeatedly with Kaspersky turned off. I am out of solutions. Any help will be appreciated.
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What is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765
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Pat, thanks for taking an interest in my issue. My display adapters listed in Device Manager are:
Intel HD Graphics Family - AMD v.8.882.2.3000
Radeon HD 7470M - AMD v.8.882.2.3000
This problem began about 2 months ago and prior to that all worked fine. I can also tell you that some video clips, like what is found on U-Tube, play fine with video displayed. So I am quite dumbfounded.
Regards,
Syl44
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Your Radeon driver is way out of date; I recommend that you install the latest driver from the AMD website.
Your Intel card lists an AMD driver; I don't think that can work at all. I suggest that you install the latest Intel driver.
Create a System Restore Point before you update the drivers - just in case something goes wrong.