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I have tried multiple times to update flash player and continue to receive the above error. I have closed all of the suggested programs and cannot find anything else running flash.
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Hi,
Please always add more info like the OS and the browser etc. when you raise queries in forums as it will help us provide the best solution for you.
Can you check out the solutions listed in the following:
http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html (for Windows) or http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html (For Mac) for the appropriate solution.
Hope the above helps.
With regards,
Prabhu