trying to upload a photo on collegeboard.org and they want me to have a diff. version of Flash Playe

[jcpcmom]

I am trying to upload a photo on collegeboard.org and they want me to have flash player 11.7.700.169 which I can't download for some reason. I already have version 11.6.602.180 downloaded three days ago. Hence I can't finish the registration with college board.

[pwillener]

What is your operating system & web browser?

What exactly means "can't"?