5 Replies Latest reply: Apr 11, 2013 11:12 PM by Aishvarya Raj Rastogi

Remember Customer Details on Checkout form

jackamin45 Apr 11, 2013 5:15 PM

Hi,

I would like to know if following scenario is possible on Business Catalyst webform,

1. Customer able to create an account on the website

2. Once customer has created an account during check out process it remembers the customer details & fill in all the customer information in checkout form e.g. First name, Last Name, Phone No etc...

3. As per above if customer come back again to check the order details on our website by loging in on our website

4. If customer already has an account and logged in, all the webforms will get customer information automatically filled in the form

Thanks,

1. Re: Remember Customer Details on Checkout form

Aishvarya Raj Rastogi Apr 11, 2013 6:32 PM (in response to jackamin45)

Hi Jack,

This is possible. Please refer to the following article : http://kb.worldsecuresystems.com/924/cpsid_92481.html

This article has the steps and modules needed to achieve this set up.

Cheers!

Aishvarya Raj Rastogi
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2. Re: Remember Customer Details on Checkout form

jackamin45 Apr 11, 2013 6:46 PM (in response to Aishvarya Raj Rastogi)

Hi Aishvarya,

Thanks for your help with form, I have one more quick question. It would be great if you can help me with this.

I wanted to put an option on the check out page for the customer to login or check out as a guest before putting an order.

1. When they click on check out, registration page will show them option to Login/create an account form or Checkout as a guest

2. if they are logged in or click on check out as a guest. It will redirect them to the checkout page where they can fill in all the information.

Cheers,
Jack
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3. Re: Remember Customer Details on Checkout form

Aishvarya Raj Rastogi Apr 11, 2013 6:59 PM (in response to jackamin45)

Hi Jack,

This is possible as well. You need to use the login/registration form and some JS. Please refer to the following forum post : http://forums.adobe.com/docs/DOC-2529

Cheers,

Aishvarya Raj Rastogi
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4. Re: Remember Customer Details on Checkout form

jackamin45 Apr 11, 2013 10:48 PM (in response to Aishvarya Raj Rastogi)

Hi Aishvarya,

Thanks for your help, I managed to get everything working except guest checkout. I am not sure if business catalyst e-commerce support Guest checkout functionality.

Cheers,
Jack
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5. Re: Remember Customer Details on Checkout form

Aishvarya Raj Rastogi Apr 11, 2013 11:12 PM (in response to jackamin45)

Hi Jack,

There is no out of the box solution for this. However, you can achieve this by doing some tweaks. If you follow the Method2 mentioned by Mario in the forum post I provided you in my previous reply, you can add a "Checkout as guest" button to your site and trigger the checkout form by making some changes to the javascript code mentioned in the post. I may not be able to provide you the exact script but I'll leave this thread open. Maybe some of our partners will be able to assist you with this.

Cheers,

Aishvarya Raj Rastogi
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Remember Customer Details on Checkout form

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