flashplayer crashing in firefox

[kathrynh49]

Why is my flash player constantly crashing in firefox. I have the most updated one download and am using firefox as my browser and am running windows 7..........please help, i cant play any games and it is driving me crazy!

[chris.campbell]

What version is reported as installed when you visit this page?

Flash Player Version

Did these crashes start recently?

[kathrynh49]

yes 2 days ago it kept crashing then went and took a look at my plugins in firefox and it said it needed an update so i updated.......its the 11.7 something one that i updated to....is always half way through a game it crashes

[kathrynh49]

11.7.700.169

[kathrynh49]

I would really appreciate an answer back! grrrrrrrrrrrrrrrr

[chr141207]

hey, mine started working after I enabled the protected mode. I had disabled it earlier as that was the work around for the previous versions of flash crashing.

goto C:\Windows\system32\Macromed\Flash

find the file "mms.cfg"

open in notepad and add the following line,

ProtectedMode=1

[kathrynh49]

thank you very much, will try that

[kathrynh49]

at the risk of sounding like an airhead how do i get to c:windows\system32\macromed\flash?

[eubelding]

I have been having the same problem like yours and I just followed the instructions given to you and this is how I got through: to follow the first line of instructions : click 'start' then click 'run' ( usually under the 'search' command on startscreen).

Then a little command window opens on the lower left corner of your screen, above where start button is; type in there what's on the first line of instr. "c:\..."  and  click 'ok', which opens up a list of  flash files where you find

"mms.cfg" .  Now right click on your mouse and choose "open with" command and there choose 'note pad';  a page opens with 2 lines on top and you type in what was given in the help response , ie "ProtectedMode=1"

I hope this will help solve both our problems. It sounds reasonable.

[kathrynh49]

thank you eubelding, will try that now