Trying to update Adobe Flash to 11.7.700.169

[smishkin]

I need to update my flash player.  When I download I get a dialog box that says "only a single instance of this application can run".  What do I need to uninstall it first?  Never had a problem before...I am running Firefox  20.0.1

[pwillener]

What is your operating system & version?

[smishkin]

windows 7 home premium 64

[private data removed]

[pwillener]

This is a public forum; please do not post your email address or other private data (by sending the forum notification with all its headers back to the forum).

[pwillener · Accepted solution]

Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

[smishkin]

Thank you, success!

[removed]