Problems with downloading Presenter

[Kelli_Guhl]

I cannot download my trial of Adobe Presenter, this error has occured mulitple times.

I have tried to delete all file and start over with no success.

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Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR: DS010 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {354D20E6-A25F-4728-9DA6-C9003D8F2928} -----------

ERROR: DS010: Invalid library file ARKCmdFS.dll. Cannot get GetCommandObject API address for command InstallAdobeVersionedFile(Seq 1)

----------- Payload: Adobe Presenter Video Creator 8.1 (32 Bit) 8.1.0.0 {79510DDF-6BBD-11E2-BA26-DC328FE9DC62} -----------

ERROR: DS010: Invalid library file ARKCmdFS.dll. Cannot get GetCommandObject API address for command InstallAdobeVersionedFile(Seq 1)

----------- Payload: Adobe Presenter 8.1 8.1.0.0 {6722594C-6BBD-11E2-BA26-D918EA6BE287} -----------

ERROR: DS010: Invalid library file ARKCmdFS.dll. Cannot get GetCommandObject API address for command InstallFile(Seq 1)

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[Ned Murphy · Accepted solution]

See the following help document:

Exit Code: 6, Exit Code: 7 Installation Errors -

http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

[Anonymous_Coward]

Doesn't work for 8.1  because you need to use the internet to sign in to Adobe BEFORE YOU CAN EVEN INSTALL THIS PRODUCT !!!!!!

[Jorma_at_CoSo]

Presenter does work on 8.1. I have been using it without issue since Windows 8.1 was released.