Cannot work around "no actionlist" error on Vista

[stepfordwasp]

OS: Windows Vista

Browser: FF 18

Flash Player ver. 11.6.602.180

Verified my system meets requirements

Read the "Windows Installation Help" and "Flash Player installation and update questions and answers" pages

I cannot upgrade Flash Player to current version 11.7.700.169 because of a “no actionlist” error message.

Here's what I've done to try to resolve this issue:

• Uninstalled Flash using a downloaded executable
• Manually removed the contents at the following paths:  C:\Windows\SysWOW64\Macromed\Flash , %appdata%\Adobe\Flash Player , %appdata%\Macromedia\Flash Player
• Rebooted
• Verified the uninstall worked by visiting http://kb2.adobe.com/cps/155/tn_15507.html
• Downloaded the 11.7.x version of player, ran the installer again, and got the same "no actionlist" error
• Resaearched "no actionlist" on the Adobe forum and found a resolution to a similar message (dated March 2013) that provided a direct link to an installer
• Installed using that exe but it's outdated and installed version 11.6.

I'd really like to get v. 11.7.700.169, so any help is greatly appreciated.

[Sunil_Bhaskaran]

Thanks for the details.

Did you try to download the installer from the following link?  http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

After downloading, close all browsers and double-click the file you downloaded.

Thanks,

Sunil

[stepfordwasp]

Sunil, I just want to verify you are pointing me to the link under "Progress bar hangs during download / Unable to connect to server / Unable to download metafile."

If yes, then that is the file I originally downloaded based on a March post I saw here.

I just tried it again, and it (by "it" I mean the Flash Player Plug-in (All other browsers from download.macromedia.com) installed 11.6.

After the installation process completed, the dialog box notified me it was version 11.6, and when I went back to, the "find version" page, 11.6 was confirmed.

I did not download the exe for Internet Explorer, as I almost never use that browser.

[Sunil_Bhaskaran]

Hi,

I just tried the same in a Windows 7 box, and Flash Player 11.7 was installed without any issues. When you double-clicked the exe, did it say 11.7 installer?

Thanks,

Sunil

[stepfordwasp]

No, the link you posted yesterday at 6:41 AM downloads an 11.6 version of Flash Player.

Here is the screen shot that loads when I double click the saved file, which I verified again this morning (install_flash_player.exe) .

[pwillener]

The link that Sunil posted is definitely to the 11.7 version.

Maybe you have an older download cached somewhere?