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My Smilebox creation will not play the music when I installed Flashplayer 11.7. I want to uninstall 11.7 and reinstall 11.6. Everytime I try 11.7 will not uninstall.
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Use the uninstaller
Windows: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Mac OX: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
then download, extract, and install 11.6 from http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
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Pat
I tried the directions indicated and got a modal popup window with the following message.
Do you have any suggestions how to get around this? I am trying to burn a Smilebox Slideshow DVD
for a Funeral Viewing this Thursday, April 18, 2013. I am unable to do that until this gets fixed.
Thanks in advance for your support.
-Rolland
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That should have worked; see this topic for a more detailed description http://forums.adobe.com/thread/1022066
If I saw this message I would try to disconnect from the Internet during the install process.