Why does adobe presenter state I need the most current version of flashplayer to view the file?

[alexberger111]

When attempting to open an adobe presenter file, I am prompted to install the required version of flashplayer.  I currently have both adobe reader 11 and adobe flashplayer 11 installed on my computer.

[Vikram]

Hi,

Which browser are you using?  Have you tried any other browser?  Please check in  Control Panel > Programs & Feature, the flash player installed is Adobe Flash Player 11 Plugin or is it different?

If you check in Adobe Flash Player download page, different flash player is provided for IE and for other browser (chrome, firefox), this may be the reason for your issue. Please verify it.

Thanks,

Vikram

Adobe Presenter Engg. Team