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When i install the trial version of Presenter 8, it is failed, and the below window as following poped up. how did it happen? Thanks.
Exit Code: 31
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW048, DW049 ... WARNING: DW048, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 6 warning(s)
WARNING: DW066: OS requirements not met for {79510DDF-6BBD-11E2-BA26-DC328FE9DC62} Adobe Presenter Video Creator 8.1 (32 Bit) 8.1.0.0
WARNING: DW066: OS requirements not met for {6722594C-6BBD-11E2-BA26-D918EA6BE287} Adobe Presenter 8.1 8.1.0.0
WARNING: DW066: OS requirements not met for {84608858-6BBD-11E2-BA26-CC6ACBC6F083} Adobe Presenter 8.1_AdobePresenter8.1en_USLanguagePack 8.1.0.0
WARNING: DW066: OS requirements not met for {7380DF86-BBCF-11E1-9325-EFD26A8BDC7F} Adobe Presenter Assets 1.0.0.0
ERROR: DW048: Payload : Cumulative disk space 683 MB required on 'C:\' is greater than free space 211.7 MB
WARNING: DW048: Disk space Requirements Check has Failed
----------- Payload: {79510DDF-6BBD-11E2-BA26-DC328FE9DC62} Adobe Presenter Video Creator 8.1 (32 Bit) 8.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at F:\Adobe Presenter 8.1\Adobe Presenter 8.1\payloads\AdobePresenterVideoCreator8.1\OEM(Seq 782)
ERROR: DW048: Payload : {6722594C-6BBD-11E2-BA26-D918EA6BE287} Adobe Presenter 8.1 8.1.0.0 disk space 234 MB required on 'C:\' is greater than free space 225.9 MB
ERROR: DW049: Payload {7380DF86-BBCF-11E1-9325-EFD26A8BDC7F} Adobe Presenter Assets 1.0.0.0 has an action "install" but no resultState
ERROR: DW049: Payload {84608858-6BBD-11E2-BA26-CC6ACBC6F083} Adobe Presenter 8.1_AdobePresenter8.1en_USLanguagePack 8.1.0.0 has an action "repair" but no resultState
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Presenter 8.1: Failed due to low disk space
ERROR: DW050: - Microsoft .NET Framework 4: Install failed
-------------------------------------------------------------------------------------
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Hi cuimei_liang,
As per the above logs it states that the default instalation drive C: does not have enough space to install the software.
It also states OS requirements not met.
Kindly check the same before reinstalling.
The system requirements for Presenter 8 is : http://www.adobe.com/products/presenter/tech-specs.html
If you are on a 32 bit machine make sure you install the 32 bit Presenter setup.