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Good evening,
I've spent the last couple hours trying to aquire an answer for why I can't seem to get Adobe Flash Player working.
Youtube.com and Twitch.tv are both telling me I need to update to the new version of Flash. After clicking the link, following the instructions, downloading what appears to be the new flash player update, and installing: youtube and twitch are both telling me the same thing. "You need the new version of Adobe Flash Player."
I have tried unistalling and reinstalling.
What's the problem? How do I fix it?
-Mike
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What is your operating system & browser?
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Once again, I'm using Mac OSX 10.8.3 (Mountain Lion*), Safari
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Sorry, I didn't notice that you provided the information in the subject line.
What information do you get at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_ver... ?
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@ Pat, I get the "blank" box, indicating that Flash has not been installed on my computer.
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Hi Mike, I have been having similar/same problem for the last 3 days!!! I tried everything and many many hours of frustrating install uninstall etc etc..
Finally SUCCEDED a few minutes ago.
Ok so this is what i did, (for the umpteenth time!)
1. Install the latest FP 11.7
2. Go to your Mac "Library" folder, then look for folder "Internet Plug-Ins" lower down the list
3. look for "Flash Player.plugin" under "Internet Plug-Ins" folder
4.You should see "Flash Player.plugin" and the next right column (date modified)will show Today and the time you installed it, (should be a few minutes ago from when you installed)
5. If you see any other "Flash Player.plugin" that have a previous date, move to Trash. Only "Flash Player.plugin"
^. You should have only the latest "Flash Player.plugin" remaining.
6. Restart your computer.
7. You can check your library/Internet Plug-Ins again after restart to see if you have the latest version only.
8. Best of luck
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@rikjac1, Thank you for your suggestions, but I am only finding one file in my Library labeled "Flash Player.plugin"
Restarting the computer didn't help either. Thanks again though.
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3 days later, and I'm still unable to get this working. Will I have better luck switching browsers?
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4 Days later... Still nothing.
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I've seriously tried everything, can I at least get a confirmation that there is a bug with the latest version of Flash Player. At least this way I will know for sure that someone is working on a fix. I've just about tried everything here. From uninstall to reinstalling, deleting suggested plugin files, to restarting, to doing a rain-dance.
Please give me some kind of hope here.
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Try going to Safari's help menu and selecting Installed Plug-ins. Do you see Shockwave Flash listed? If so, what version is reported? If not, can you verify that "enable plug-ins" is checked in the security tab of Safari's preferences dialog?
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@Chris Campbell
Thanks for the response Chris. Plug-ins enabled, and Shockwave Flash is listed as ver Shockwave Flash 11.7 r700
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Interesting. Can you temporarily install Firefox and try that out? Firefox uses the same plugin file that Safari uses and I'd like to verify that the plugin is functional.
Thanks,
Chris