Flash Player previous 10 removal

[DebAckerman]

on add remove programs have flashplayer 10 and flashplayer 11.7. Is it ok to remove flashplayer 10 without a problem? Thanks for your response!

[pwillener]

That is unusual; all earlier versions should be removed when you install a higher version.

I suggest that you use the uninstaller http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html to remove all versions, then reinstall 11.7

[DebAckerman]

Thank you so much for the information, I appreciate you taking the time to help me with my question! Have an old computer, maybe that's why it didn't uninstall! I may just uninstall just that and see what happens! Thanks again!

Deb Ackerman

[pwillener]

You are welcome.  Don't hesitate to come back if you have any further troubles.

[DebAckerman]

Thanks Pat I'll follow your suggestion, I have another computer that has Adobe Reader X 10.1.6. It's actually listed twice, the second one has the install date, a recent date, the first is not dated should I uninstall one of them?

Deb 

[pwillener]

On Windows it is quite usual to have two different Flash Player components:

• ActiveX (for Internet Explorer)
• plugin (for other browsers like Firefox)

If this is not what you are seeing, I suggest that you do the same on that computer (run the uninstaller, then install 11.7).