searching word docs with verity - strange problem

[pr_coldfusion]

I am searching word documents using cfsearch. These documents are basically forms.
Some of the fields such as name etc. are with back fill enable for user input. So if I search the names in this field with back fill I get 0 records.
If it's a plain text it's can be searched.
Can anyone please help!

Thanks

[Guest]

What version of CF are you using? We had some problems with the Verity search when we were using 7.0. The problems were fixed when we applied the updaters to bring us to 7.0.2

[pr_coldfusion]

using CF MX 7. How do I update?
Thanks!

[cpayne624]

pr_coldfusion-

You can grab the updater here:

http://www.adobe.com/support/coldfusion/downloads_updates.html#mx7

-Courtney