had it successfully installed last week, now it is gone and cannt reinstall

[nurseterri81]

I spent several hours troubleshooting and enabling my computer to install the new flash last week and have been using it, now, all of a sudden, it is gone and I cannot get it to reinstall. so frustrated!

[pwillener]

http://forums.adobe.com/thread/1195540

[nurseterri81]

This is all of the info that I can give you: I have windows 7 internet explorer7 , windows 64 bit,, trying to install adobe flash player 11, have google chrome installed,when I try to install flash 11, message comes up that says it did not install successfully, says newer version already installed. I can go play my games on facebook and it works, then if I walk away and return even 30 minutes later, the games will not run because it says that I do not have the latest version of flash player. I am just going in circles, accomplishing nothing.. My computer shows that adobe flash 11 is installed, I have done all of the troubleshooting steps, yet, still no workable flash player.

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Pat Willener <forums_noreply@adobe.com> wrote:

Pat Willener created the discussion

"Re: had it successfully installed last week, now it is gone and cannt reinstall"

To view the discussion, visit: http://forums.adobe.com/message/5281680#5281680

[pwillener]

Thank you for the details; try a clean install as described in http://forums.adobe.com/thread/928315