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I'm seeing this on multiple friends' computers, and now have it on mine.
An auto update fails with the error of insufficient permissions. (I can't find how to post a screen shot of it.)
I read through several discussions, and ran the manual uninstaller, then checked for the files as denoted on the FAQ, and tried to run the installer after downloading it and still cannot get Flash Player installed due to insufficient permissions writing the files.
I am on Windows 7 64 bit(current patch level), IE(9.0.14), and have d/l the latest Adobe Flash Installer.
I know that at least 1 of my friends is on Windows 7 32 bit, IE, and whatever the latest Adobe Flash update is trying to install.
I am running on an Administer account while trying this.
When I was first asked for help I checked and know that my friend's account was Administration as well. Last month I reran the flash installation file and used the "Run as Administrator" option from an administration account and the installed worked. That did not fix the issue this time. As stated above I have it on my system now and some other friends have it on theirs as well.
How can I fix the issue? How can I make sure it doesn't come back when the next auto audate takes place?
Edit addition:
An auto update kicked off and it failed too. Here is the log at this point:
=O====== M/11.6.602.180 2013-03-30+16-40-48.000 ========
0000 00000010 "C:\Users\me\Desktop\uninstall_flash_player.exe" -force
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=X====== M/11.6.602.180 2013-03-30+16-40-53.117 ========
=O====== M/11.6.602.180 2013-03-30+16-41-02.384 ========
0000 00000010 "C:\Users\me\Desktop\uninstall_flash_player.exe" -force
0001
0002
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0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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0041 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0042
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0044
0045
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0047
0048
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0054
0055 00000011 1
=X====== M/11.6.602.180 2013-03-30+16-41-08.530 ========
=O====== M/11.6.602.180 2013-03-30+16-44-44.490 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001
0002
0003 00000011 1
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0009 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0010
=X====== M/11.6.602.180 2013-03-30+16-44-47.282 ========
=O====== M/11.6.602.180 2013-03-30+22-58-33.921 ========
0000 00000010 "C:\Users\me\AppData\Local\Temp\{AA4E8E21-713F-4CA6-9561-95684756DD68}\InstallFlashPlayer.exe" -iv 6
0001
0002
0003
0004
0005
0006
0007 00000011 1
0008
0009 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010
0011
0012 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0014 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0015 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0016
0017 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00000012
=X====== M/11.6.602.180 2013-03-30+22-58-45.558 ========
=O====== M/11.6.602.180 2013-03-30+22-58-25.341 ========
0000 00000010 C:\Users\me\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.6.602.180 2013-03-30+22-58-45.792 ========
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Can anyone help? This is still going on.
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Can you post your current FlashInstall.log file?
See also How do I fix Windows permission problems with Flash Player?
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Thank you for your response.
Since you wanted a current one, I've gone through a clean install again, and here's the log:
=O====== M/11.6.602.180 2013-03-30+16-40-48.000 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
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0012
=X====== M/11.6.602.180 2013-03-30+16-40-53.117 ========
=O====== M/11.6.602.180 2013-03-30+16-41-02.384 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
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0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019
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0041 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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0055 00000011 1
=X====== M/11.6.602.180 2013-03-30+16-41-08.530 ========
=O====== M/11.6.602.180 2013-03-30+16-44-44.490 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001
0002
0003 00000011 1
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0009 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0010
=X====== M/11.6.602.180 2013-03-30+16-44-47.282 ========
=O====== M/11.6.602.180 2013-03-30+22-58-33.921 ========
0000 00000010 "C:\Users\Denise\AppData\Local\Temp\{AA4E8E21-713F-4CA6-9561-95684756DD68}\InstallFlashPlayer.exe" -iv 6
0001
0002
0003
0004
0005
0006
0007 00000011 1
0008
0009 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010
0011
0012 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0014 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0015 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0016
0017 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00000012
=X====== M/11.6.602.180 2013-03-30+22-58-45.558 ========
=O====== M/11.6.602.180 2013-03-30+22-58-25.341 ========
0000 00000010 C:\Users\Denise\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.6.602.180 2013-03-30+22-58-45.792 ========
=O====== M/11.6.602.180 2013-04-01+15-51-43.633 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force
0001
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0030 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0031
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0034
0035
0036
0037
0038
0039
0040
0041
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0043 00000011 1
=X====== M/11.6.602.180 2013-04-01+15-51-52.977 ========
=O====== M/11.6.602.180 2013-04-01+15-52-18.779 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.d6be129035d293e02631f52455876ca0979ea014\install_flash_player_ax.exe" -install -iv 8 -au 0
0001
0002
0003 00000011 1
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0009 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0010
=X====== M/11.6.602.180 2013-04-01+15-52-21.785 ========
=O====== M/11.6.602.180 2013-04-01+15-54-52.083 ========
0000 00000010 "C:\Users\Denise\AppData\Local\Temp\{1E90EE1F-953A-4637-9430-E4A477F90265}\InstallFlashPlayer.exe" -iv 6
0001
0002
0003
0004
0005
0006
0007 00000011 1
0008
0009 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010
0011
0012 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0014 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0015 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0016
0017 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00000012
=X====== M/11.6.602.180 2013-04-01+15-55-11.825 ========
=O====== M/11.6.602.180 2013-04-01+15-54-39.722 ========
0000 00000010 C:\Users\Denise\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.6.602.180 2013-04-01+15-55-12.059 ========
=O====== M/11.6.602.180 2013-04-01+15-58-45.792 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.462ce988c9df9957743d940589869cd935caef1d\install_flash_player_ax.exe" -install -iv 8 -au 0
0001
=X====== M/11.6.602.180 2013-04-01+15-58-45.890 ========
=O====== M/11.6.602.180 2013-04-01+15-58-53.650 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.462ce988c9df9957743d940589869cd935caef1d\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00000011 1
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0006 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007
=X====== M/11.6.602.180 2013-04-01+15-58-56.391 ========
2013-4-1+16-5-58.72 [error] 1226 1062
=O====== M/11.6.602.180 2013-04-01+16-05-54.172 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force
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0030 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0031
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0035
0036
0037
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0039
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0041
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0044 00000011 1
=X====== M/11.6.602.180 2013-04-01+16-06-00.583 ========
=O====== M/11.7.700.169 2013-04-10+19-16-50.536 ========
0000 00000010 "C:\Users\Denise\AppData\Local\Temp\{07F8AA8C-D38C-4CC6-9A09-F5B902D91D44}\InstallFlashPlayer.exe" -iv 6
0001
0002
0003
0004
0005
0006
0007 00000011 1
0008 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009
0010 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
0011 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
0012 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
0013 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0014
0015 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0016 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0017 00000012
=X====== M/11.7.700.169 2013-04-10+19-17-18.138 ========
=O====== M/11.7.700.169 2013-04-10+19-16-39.739 ========
0000 00000010 C:\Users\Denise\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.7.700.169 2013-04-10+19-17-18.403 ========
=O====== M/11.7.700.169 2013-05-04+04-17-06.995 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00000011 1
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
0006 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007
=X====== M/11.7.700.169 2013-05-04+04-17-15.000 ========
=O====== M/11.7.700.169 2013-05-04+04-21-58.906 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force
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0031 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0032
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0045 00000011 1
=X====== M/11.7.700.169 2013-05-04+04-22-06.581 ========
=O====== M/11.7.700.169 2013-05-04+04-26-47.233 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001
0002
0003
0004 00000011 1
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006
0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
0008 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
0009 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
0010 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0011
=X====== M/11.7.700.169 2013-05-04+04-26-49.451 ========
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Thank you. It appears as if the installer cannot delete file activex.vch
Can you try another clean install, and make sure everything in C:\Windows\System32\Macromed\Flash & C:\Windows\SysWOW64\Macromed\Flash is deleted before you reinstall.