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Still having problems with insufficeint permissions - after clean install

New Here ,
Mar 30, 2013 Mar 30, 2013

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I'm seeing this on multiple friends' computers, and now have it on mine.

An auto update fails with the error of insufficient permissions.  (I can't find how to post a screen shot of it.)

I read through several discussions, and ran the manual uninstaller, then checked for the files as denoted on the FAQ, and tried to run the installer after downloading it and still cannot get Flash Player installed due to insufficient permissions writing the files.

I am on Windows 7 64 bit(current patch level), IE(9.0.14), and have d/l the latest Adobe Flash Installer.

I know that at least 1 of my friends is on Windows 7 32 bit, IE, and whatever the latest Adobe Flash update is trying to install.

I am running on an Administer account while trying this.

When I was first asked for help I checked and know that my friend's account was Administration as well.  Last month I reran the flash installation file and used the "Run as Administrator" option from an administration account and the installed worked.  That did not fix the issue this time.  As stated above I have it on my system now and some other friends have it on theirs as well.

How can I fix the issue?  How can I make sure it doesn't come back when the next auto audate takes place?

Edit addition:

An auto update kicked off and it failed too.  Here is the log at this point:

=O====== M/11.6.602.180 2013-03-30+16-40-48.000 ========
0000 00000010 "C:\Users\me\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
=X====== M/11.6.602.180 2013-03-30+16-40-53.117 ========

=O====== M/11.6.602.180 2013-03-30+16-41-02.384 ========
0000 00000010 "C:\Users\me\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001018
0005 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 00001019
0008 00001020
0009 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0012 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0013 00001021
0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0016 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0017 00001048
0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0020 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0021 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0022 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0023 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0024 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0025 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 00001018
0027 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0028 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0030 00001019
0031 00001020
0032 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0033 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0034 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0035 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0036 00001021
0037 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0038 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0039 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0040 00001048
0041 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0042 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0043 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0044 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0045 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0046 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0047 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0048 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0049 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0050 00001036 Software\Opera Software/Last CommandLine 2
0051 00001036 Software\Opera Software/Last CommandLine 2
0052 00001036 Software\Opera Software/Plugin Path 2
0053 00001036 Software\Opera Software/Plugin Path 2
0054 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_6_602_180_ActiveX.exe/ 2
0055 00000011 1
=X====== M/11.6.602.180 2013-03-30+16-41-08.530 ========

=O====== M/11.6.602.180 2013-03-30+16-44-44.490 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00000011 1
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0009 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0010 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
=X====== M/11.6.602.180 2013-03-30+16-44-47.282 ========

=O====== M/11.6.602.180 2013-03-30+22-58-33.921 ========
0000 00000010 "C:\Users\me\AppData\Local\Temp\{AA4E8E21-713F-4CA6-9561-95684756DD68}\InstallFlashPlayer.exe" -iv 6
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00000011 1
0008 00001041
0009 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0011 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_6_602_180_ActiveX.exe/ 2
0012 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0014 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0015 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0016 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
0017 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00000012
=X====== M/11.6.602.180 2013-03-30+22-58-45.558 ========

=O====== M/11.6.602.180 2013-03-30+22-58-25.341 ========
0000 00000010 C:\Users\me\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.6.602.180 2013-03-30+22-58-45.792 ========

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New Here ,
May 03, 2013 May 03, 2013

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Can anyone help?  This is still going on.

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LEGEND ,
May 03, 2013 May 03, 2013

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Can you post your current FlashInstall.log file?

See also How do I fix Windows permission problems with Flash Player?

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New Here ,
May 03, 2013 May 03, 2013

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Thank you for your response.

Since you wanted a current one, I've gone through a clean install again,  and here's the log:

=O====== M/11.6.602.180 2013-03-30+16-40-48.000 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
=X====== M/11.6.602.180 2013-03-30+16-40-53.117 ========

=O====== M/11.6.602.180 2013-03-30+16-41-02.384 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001018
0005 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 00001019
0008 00001020
0009 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0012 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0013 00001021
0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0016 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0017 00001048
0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0020 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0021 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0022 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0023 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0024 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0025 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 00001018
0027 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0028 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0030 00001019
0031 00001020
0032 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0033 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0034 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0035 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0036 00001021
0037 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0038 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0039 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0040 00001048
0041 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0042 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0043 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0044 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0045 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0046 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0047 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0048 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0049 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0050 00001036 Software\Opera Software/Last CommandLine 2
0051 00001036 Software\Opera Software/Last CommandLine 2
0052 00001036 Software\Opera Software/Plugin Path 2
0053 00001036 Software\Opera Software/Plugin Path 2
0054 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_6_602_180_ActiveX.exe/ 2
0055 00000011 1
=X====== M/11.6.602.180 2013-03-30+16-41-08.530 ========

=O====== M/11.6.602.180 2013-03-30+16-44-44.490 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00000011 1
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0009 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0010 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
=X====== M/11.6.602.180 2013-03-30+16-44-47.282 ========

=O====== M/11.6.602.180 2013-03-30+22-58-33.921 ========
0000 00000010 "C:\Users\Denise\AppData\Local\Temp\{AA4E8E21-713F-4CA6-9561-95684756DD68}\InstallFlashPlayer.exe" -iv 6
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00000011 1
0008 00001041
0009 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0011 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_6_602_180_ActiveX.exe/ 2
0012 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0014 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0015 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0016 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
0017 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00000012
=X====== M/11.6.602.180 2013-03-30+22-58-45.558 ========

=O====== M/11.6.602.180 2013-03-30+22-58-25.341 ========
0000 00000010 C:\Users\Denise\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.6.602.180 2013-03-30+22-58-45.792 ========

=O====== M/11.6.602.180 2013-04-01+15-51-43.633 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 00001021
0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 00001018
0016 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0017 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0018 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0019 00001019
0020 00001020
0021 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0022 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0023 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0024 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0025 00001021
0026 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0027 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0028 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0029 00001048
0030 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0031 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0032 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0033 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0034 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0035 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0036 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0037 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0038 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0039 00001036 Software\Opera Software/Last CommandLine 2
0040 00001036 Software\Opera Software/Last CommandLine 2
0041 00001036 Software\Opera Software/Plugin Path 2
0042 00001036 Software\Opera Software/Plugin Path 2
0043 00000011 1
=X====== M/11.6.602.180 2013-04-01+15-51-52.977 ========

=O====== M/11.6.602.180 2013-04-01+15-52-18.779 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.d6be129035d293e02631f52455876ca0979ea014\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00000011 1
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0009 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0010 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
=X====== M/11.6.602.180 2013-04-01+15-52-21.785 ========

=O====== M/11.6.602.180 2013-04-01+15-54-52.083 ========
0000 00000010 "C:\Users\Denise\AppData\Local\Temp\{1E90EE1F-953A-4637-9430-E4A477F90265}\InstallFlashPlayer.exe" -iv 6
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00000011 1
0008 00001041
0009 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0011 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_6_602_180_ActiveX.exe/ 2
0012 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0014 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0015 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0016 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
0017 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00000012
=X====== M/11.6.602.180 2013-04-01+15-55-11.825 ========

=O====== M/11.6.602.180 2013-04-01+15-54-39.722 ========
0000 00000010 C:\Users\Denise\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.6.602.180 2013-04-01+15-55-12.059 ========

=O====== M/11.6.602.180 2013-04-01+15-58-45.792 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.462ce988c9df9957743d940589869cd935caef1d\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00001041
=X====== M/11.6.602.180 2013-04-01+15-58-45.890 ========

=O====== M/11.6.602.180 2013-04-01+15-58-53.650 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.462ce988c9df9957743d940589869cd935caef1d\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00000011 1
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_6_602_180.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0006 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
=X====== M/11.6.602.180 2013-04-01+15-58-56.391 ========

2013-4-1+16-5-58.72 [error] 1226 1062
=O====== M/11.6.602.180 2013-04-01+16-05-54.172 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0004 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0005 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 00001021
0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 00001018
0016 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0017 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0018 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0019 00001019
0020 00001020
0021 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0022 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0023 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0024 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0025 00001021
0026 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0027 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0028 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0029 00001048
0030 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0031 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0032 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0033 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0034 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0035 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0036 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0037 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0038 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0039 00001036 Software\Opera Software/Last CommandLine 2
0040 00001036 Software\Opera Software/Last CommandLine 2
0041 00001036 Software\Opera Software/Plugin Path 2
0042 00001036 Software\Opera Software/Plugin Path 2
0043 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_6_602_180_ActiveX.exe/ 2
0044 00000011 1
=X====== M/11.6.602.180 2013-04-01+16-06-00.583 ========

=O====== M/11.7.700.169 2013-04-10+19-16-50.536 ========
0000 00000010 "C:\Users\Denise\AppData\Local\Temp\{07F8AA8C-D38C-4CC6-9A09-F5B902D91D44}\InstallFlashPlayer.exe" -iv 6
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00000011 1
0008 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0010 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
0011 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
0012 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
0013 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0014 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
0015 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0016 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0017 00000012
=X====== M/11.7.700.169 2013-04-10+19-17-18.138 ========

=O====== M/11.7.700.169 2013-04-10+19-16-39.739 ========
0000 00000010 C:\Users\Denise\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.7.700.169 2013-04-10+19-17-18.403 ========

=O====== M/11.7.700.169 2013-05-04+04-17-06.995 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00000011 1
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
0006 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
=X====== M/11.7.700.169 2013-05-04+04-17-15.000 ========

=O====== M/11.7.700.169 2013-05-04+04-21-58.906 ========
0000 00000010 "C:\Users\Denise\Desktop\uninstall_flash_player.exe" -force 
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0004 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0005 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0006 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0007 00001021
0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0012 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0013 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0014 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0016 00001018
0017 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0018 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0019 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0020 00001019
0021 00001020
0022 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0023 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0024 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0025 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0026 00001021
0027 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0028 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0029 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0030 00001048
0031 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0032 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0033 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0034 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0035 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0036 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0037 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0038 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0039 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0040 00001036 Software\Opera Software/Last CommandLine 2
0041 00001036 Software\Opera Software/Last CommandLine 2
0042 00001036 Software\Opera Software/Plugin Path 2
0043 00001036 Software\Opera Software/Plugin Path 2
0044 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_7_700_169_ActiveX.exe/ 2
0045 00000011 1
=X====== M/11.7.700.169 2013-05-04+04-22-06.581 ========

=O====== M/11.7.700.169 2013-05-04+04-26-47.233 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.a3683b3e64ce5c00805b12010578abf8164fc85b\install_flash_player_ax.exe" -install -iv 8 -au 0
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00000011 1
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
0008 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
0009 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
0010 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0011 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5
=X====== M/11.7.700.169 2013-05-04+04-26-49.451 ========

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LEGEND ,
May 03, 2013 May 03, 2013

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Thank you.  It appears as if the installer cannot delete file activex.vch

Can you try another clean install, and make sure everything in C:\Windows\System32\Macromed\Flash & C:\Windows\SysWOW64\Macromed\Flash is deleted before you reinstall.

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