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Hi, Helpdesk
I need your help
See if any of these apply
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Hello,
Welcome to Adobe Forums.
Let us know how can we help you, are you facing issue with downloading or installation of Adobe Flash Player ?
Do you have Window or MAC ?
Thanks,
Vikram
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Hi Vikram,
I have Windows 7 and Chrome. Chrome Installation is Ok.
I have problems with installing Flash Player 11.on MS Windows 7.
I did follow the introductions and enabled what I supposed to enabled.
although that I received at the end that the Flash Player was
installed successfully but actual installation didn't take place
accordingly.
please advise
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Hello,
Which other browser are you using and can you check which version of Flash Player you have on that browser (http://www.adobe.com/software/flash/about/) ?
Thanks,
Vikram
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Hi Vikram
the other Browser is Chrome as I mentioned in my previous mail.
my problem is with my Microsoft Windows 7.
reg
YBJ
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You already mentioned Chrome twice, but what is the other browser you are using?
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Windows 7
I have mentioned that already twice.
again I wish to install Flash Player 11 or any other version on Windows 7
I am unable to download from this site successfully
http://get2.adobe.com/flashplayer
YBJ
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Hi Pat,
Hi have explained earlier that I made all necessary enabling required.
please I need more effective solution.
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teleraz1 wrote:
Hi have explained earlier that I made all necessary enabling required.
I don't understand what you are saying; did you download the alternate installers I linked?
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Yes I did, I downloaded several times.
at the end I received a note saying that Installation was successful.
however, yet I can not identify it and activate it once accessing sites
that require Flash Player.
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All your posts are very unclear; here are some questions I need answers for:
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1. Hi I use both on my PC. Chrome and Windows7
2. In addition to my Chrome I use Windows7 by Microsoft
3. I can not Identify whats the problem or issue which prevent me from
installing Flash Player correctly to WINDOWS7.
4. Yes I get. it says"You need to install Flash Player"
5. I have the following files
a. Actives.vch
b. Flash32_11_ 7_700_169.ocx
c.FlashPlayerUpdateService
d.Flasutil32_11_7_700_169ActiveX.dll
e. FlashUtil32_11_7_700_169_ActiveX
f. mms.cfg
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Google Chrome is a browser; it comes with Flash Player preinstalled - you don't need to install it.
Windows 7 is your operating system, not a browser.
From the files in your Flash install folder I see that you have installed the add-ons for Internet Explorer and Firefox browsers; do you use any of them, and on which does Flash Player not work?
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Yes I use mainly the EXPLORER
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See if any of these apply
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Hi Vickram,
thanks
ActivX should have been unchecked
as Shockwave was enabled, as I did earlier.
it is, finally active now
thanks for your patient and help
God bless 1st the Jews and the Indians too.
regards
YBJ