Still having trouble loading X5

[jeffch1970]

Okay, so I followed all the suggestions from this forum and some tech notes I found, but to no avail. Apparently, my installation CD is jacked up, which means my setup.exe is not being read properly. I copied to my hard drive and tried that, but it still didn't work. When I called Adobe, they gave me a hassle even though I gave them the Serial number, told them what the box looked like, and almost promised my next 14 children, grandchildren, and the remainder of my proginy. So how about this: If I get someone to send me the setup.exe file and run it to my PC, I should be able to do that right? I have a valid number so it's not like I'm thieving anything. My other question is, do I need any other files along with the setup.exe or is everything packaged in the executable?

[Peter Grainge]

I'll contact someone at Adobe but cannot do it until I get home. Not sure why you have started another thread as it makes it more difficult to point someone to the whole story.

[jeffch1970]

Thanks, Peter. There was trouble on the forum and I was not able to reply to any of the posts for some reason. Thus, the new thread.

[Peter Grainge]

Jeff

Just to let you know I have asked a contact at Adobe to look at this post.

[Bobby_Walker]

Hello Jeff,

I have sent you a private message. We will get you straightened out. =)


Thank you,

Bobby Walker
Adobe Technical Support

[jeffch1970]

Peter and Bobby,

Thanks for all of your help. I am now good to go.

Jeff

[Peter Grainge]

Glad to have helped.