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Premiere Pro 1.5 can't activate

New Here ,
May 06, 2013 May 06, 2013

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Owners of Adobe Premiere Pro 1.5 can not activate their product due to the activation server shutdown.

Am I correct in assuming that since there is no Premiere Pro 1.5 download available, the solution for 1.5 owners is that that they download and use Premiere Pro 2.0?

Thanks

Franks

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correct answers 1 Correct answer

Adobe Employee , May 06, 2013 May 06, 2013

Frank this topic has been discussed at http://forums.adobe.com/thread/1195856.

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LEGEND ,
May 06, 2013 May 06, 2013

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Am I correct in assuming that since there is no Premiere Pro 1.5 download available, the solution for 1.5 owners is that that they download and use Premiere Pro 2.0?

Yupp.

Mylenium

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New Here ,
May 06, 2013 May 06, 2013

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Thanks Mylenium, though so. Can I get a staff  comment to verify that. So I can pass that info on to a client?

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Adobe Employee ,
May 06, 2013 May 06, 2013

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Frank this topic has been discussed at http://forums.adobe.com/thread/1195856.

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New Here ,
May 06, 2013 May 06, 2013

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Hi Jeff

I can't find anything about Version 1.5 at link you gave it only mentions ver 7. But thanks for verifying the solution.

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Adobe Employee ,
May 06, 2013 May 06, 2013

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Frank the portion which is most relevant to you is as follows:

If the software title you have purchased is affected by the activation server being shut down, but is not available for download in the previously referenced pages, then please contact our support team at http://www.adobe.com/support/chat/ivrchat.htmlPlease be aware our support team will not be able to provide assistance for downloading or installing the Creative Suite 2 software.

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New Here ,
May 06, 2013 May 06, 2013

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Chat has a history of given me very wrong info from what seems to be 3rd world newbees .

So unless the chat connnects to someone in the USA who is as knowledgeable as you are on this exact subject. I would prefer to ask you Jeff whenever possible.

Thanks

Frank

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