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failing to initialze...

Guest
May 07, 2013 May 07, 2013

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Acobat reader "fails to initialize".

Have already uninstalled all previous adobe installations.

Have also de-activated anti-virus program.

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Adobe Employee ,
May 07, 2013 May 07, 2013

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Hi LucyMbl,

Please try the steps below:

> Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )

> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )

> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.

Reboot and Install and check.

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LEGEND ,
May 07, 2013 May 07, 2013

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Download the installer from http://get.adobe.com/reader/enterprise/

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Guest
May 08, 2013 May 08, 2013

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Hello Pat,

I have successfully loaded the 'reader'.

Bbut the problem with installing the 'flash player' (error 130200)

still persists.

My system is Windows XP Sp3.

Kindy assist.

Regards,

Lucy

[private data removed]

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LEGEND ,
May 08, 2013 May 08, 2013

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Glad to hear you have Adobe Reader going. Our work here is done. Kindly post questions about installing Flash Reader here: http://forums.adobe.com/community/flashplayer/installing_flashplayer

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Adobe Employee ,
May 08, 2013 May 08, 2013

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Download the offline flash player installer from :  http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#main-pars_he...

< Moving the discussion to installing Flash Player forums >

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LEGEND ,
May 08, 2013 May 08, 2013

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This is a public forum; please do not post your email address or other private data (by sending the forum notification with all its headers back to the forum).

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