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1. Re: Domain issues ns2.worldsecuresystems.com
thetrickster888 May 7, 2013 4:50 PM (in response to SigmaWebLtd)I've looked up your domain's DNS records using http://network-tools.com and here's what I'm seeing your nameservers set to:
ns0.reg365.net [79.140.142.60]
ns1.reg365.net [79.140.142.61]
ns2.reg365.net [85.233.160.67]
Sometimes DNS information takes about 4 hours or sometimes more depending on your domain registrar to take effect and spread out on the internet. Make sure you made these nameserver changes at the domain registrar and after about 4 hours if it's still not working you probably didn't set it right. Keep checking network-tools.com (Use the DNS records option) for your domain and see if it gets updated in a few hours. Once network-tools.com shows your updated nameservers you are probably safe to add your domain to BC and it should work swimmingly.
Often, people on these forums just don't wait long enough for the DNS to propogate. Double check that you've made the changes on your domain registrar and if so, you likely just have to wait a bit.
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2. Re: Domain issues ns2.worldsecuresystems.com
SigmaWebLtd May 7, 2013 5:22 PM (in response to thetrickster888)hi thanks for the response but that isn't the issue. Sorry maybe I didn't explain properly.
it is the actual dns settings which fail.
[TEST SOA record present]: answer refused from server: (SOA ningbofrance.fr)
=> ns2.worldsecuresystems.com/192.150.8.143
The DNS settings are still in place for the old place as the registration company can not update the DNS settings as there is an issue with NS2 as above.
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3. Re: Domain issues ns2.worldsecuresystems.com
Liam Dilley May 7, 2013 5:27 PM (in response to SigmaWebLtd)Think Someone else had a similar issues with the french domain as it needed something on top and that happened. Not sure what the fix is.
As a note though the new Server information is here:http://helpx.adobe.com/business-catalyst/kb/domain-name-dns---quick.html
nsa1.worldsecuresystems.com (54.236.190.129)
nsa2.worldsecuresystems.com (54.246.209.121)
nsa3.worldsecuresystems.com (54.252.148.151)
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4. Re: Domain issues ns2.worldsecuresystems.com
thetrickster888 May 7, 2013 5:30 PM (in response to SigmaWebLtd)Maybe BC is having an issue with that nameserver/ip at this time. I cannot comment on that-- hopefully some staff can see this thread or open up a support ticket on the subject.
If it's a time-sensitive issue and you need to meet a deadline I would try using ns1 and ns3 for now to see if it works... and set yourself a reminder in a week or two to try and add the ns2 nameserver.
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5. Re: Domain issues ns2.worldsecuresystems.com
thetrickster888 May 7, 2013 5:31 PM (in response to Liam Dilley)When did these nameservers go into effect? Over at http://forums.adobe.com/docs/DOC-1803 I still see the old one and my clients are all set to the ns1, ns2, ns3 nameservers.



