Flash Played, install fails, "unable to connect to reliable source"

[Rockwart]

I have tried to install the latest AFP several times and in each instance the install fails at 47% with error "unable to contact reliable source'. I run Windows 64 bit (XP) and use Firefox brouser. I have run uninstall for older versions and have also disabled Avira security suite but have been unsuccessful. SAYWHAT ?????????

[Anjaneai_Srivastava]

Hi,

Please try clearing your Temp File (Start-- Run -- %temp%) and Cookies Download the installer again from this location

http://get2.adobe.com/flashplayer/otherversions/

Let me know if it still stucks, try rebooting your machine.

Thanks,

Anjaneai

[Rockwart]

Anjaneai

Thanks for the response. I am a little "tech challenged" so, I have 2 TEMP files, 1 on the desktop (empty folder) and 1 in Windows with around 1.5 gig of data. Do I clean out this one eventhough there are a couple of files which are "applications"?

Looking forward to your response.

Rockwart

[Anjaneai_Srivastava]

Hi Rockwart,

No problem.

I meant to clear out -- C:\Users\YourUserName\AppData\Local\Temp this location. It contains mostly cached files of running applications and web content.

Thanks,

Anjaneai

[Rockwart]

Anjaneai

Oh are we having a good day, sorry, do not have one of these "AppData\Local\Temp". Did clean out the cookies and internet temp file, not that it did any good. Banged away at the install again, got the same result and also "download timed out". Almost at the point where I belt this thing with a 4X2 (big piece of timber) but I do not think that help, just wreck my PC.

Rockwart

[pwillener]

Download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea... (under the heading Progress bar hangs...).

[Rockwart]

Pat

The vesrsion downloaded from the site ws not Windows compatable, thanks for the info, it is appreciated.

Rockwart

[pwillener]

Sorry, I don't understand what you mean by "not Windows compatible"; maybe the download was corrupted/incomplete?  The sizes are

• install_flash_player_11_plugin.exe: 16.7 MB (17,605,512 bytes)
• install_flash_player_11_active_x.exe: 16.1 MB (16,940,424 bytes)