Microsoft JScript runtime error with twisty2a.js in RoboHelp 10

[AIR-Chayah]

In my RoboHelp 9 WebHelp Pro project, the twisty2a.js ran perfectly for Show All / Hide All. The script is located in the root folder, along with the Show All and Hide All buttons.

In the past few weeks I had my computer replaced and I upgraded to RoboHelp 10. I'm now running Windows 7 Enterprise Service Pack 1 with a 64-bit Operating System, and IE 9.0.8112.16421.

A few days ago I opened the RH9 project in RH10. The conversion appeared to go smoothly, with the exception of some strange formatting in my tables.

Today I noticed that Show Help works, but that it never toggles to Hide All.

I attempted to open twisty2a.js, which had been configured to use the ShowHide One button method, to verify that it was still correct. When I try to open it in RH10, I get a Windows Script Host error:

Line 58, Char 1, "navigator" is underined, 800A1391, Microsoft JScript runtime error

Does anyone know whether this is a RoboHelp issue with the script or whether it might be a Windows configuration issue with my new system?

Thanks as always for any help

I think the problem may relate to the "Determine the browser" section in the script (I tried to insert a PNG, but got an error message ).

Carol

BTW, I tried to format this discussion better, with bullets and indents, but the editor is quite balky. It doesn't even like it when I press Enter to create an empty line.

[Peter Grainge]

Please download the demo from my site and upgrade that on your machine. Does that work OK?

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Peter Grainge · Accepted solution]

Carol

I understand that you have been in direct contact with Willam van Weelden and that he is looking into the problem.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[AIR-Chayah]

Good morning, Peter.

Thanks very much for your reply. Yes, I contacted Willam directly and he sent me a new script that works brilliantly! Whew!

Regards,

Carol

[Peter Grainge]

No problem with doing that but please let us know so that we are not all working on the same thing.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[AIR-Chayah]

I’ll make sure to do that, Peter, in the future. I’d posted to the forum and then decided to check Willam’s website for possible solutions and then decided to contact him. Sorry I took up your time, which you so generously give to this forum.

Carol