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I am logged in as administrator. What do I need to do to overcome this problem?
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Hi Pat,
Please find attached a screen shot of the message I receive after the download of the latest window version.
OS XP Home SP3
IE 8
Regards,
Horst Hamp
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Sorry, there is no screenshot in your post. (You need to login to the forum, and upload the screenshot using the camera icon.)
Try the following: download the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea... (under the heading Progress bar hangs...) and save it to disk, then right-click on the downloaded installer and select Run as Administrator.
If that still does not solve your problem, try a clean install as described in http://forums.adobe.com/thread/928315
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Thank you Pat, but the download did result in the following message:
C:\Windows\system32\Macromed\Flash\Flash Util32_11_7_700_160ActiveX.oxo:5
I could not load the screenshot as it was not accepted even though it was a small file.
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That means you didn't do the clean install; for some reason the installer cannot remove that file.