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Quiz response displays black box

New Here ,
May 15, 2013 May 15, 2013

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I have entered custom reponses for correct and incorrect quiz responses.  When previewing the quiz page and selecting a multiple choice response, only a black box appears (for any answer selected).  In edit mode, the box and text displays correctly.  Why is the text not being displayed in the response box?

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correct answers 1 Correct answer

Engaged , May 16, 2013 May 16, 2013

Hello,

We are still checking the issue.

We found that as a workaround you can modify the feedback color of the message box and then publish the content.

You can view this video to check how to use the workaround to solve the issue for now.

We will get back to you once we have more information of the issue.

Regards,

Mukul

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Engaged ,
May 15, 2013 May 15, 2013

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hello,

can you please send us the presentation. you can package it using the 'packager' option and send it across to us at work e-mail address mvlele@adobe com

we will check it and provide more information

Regards.

Mukul.

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New Here ,
May 15, 2013 May 15, 2013

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The presentation is company sensitive.  Any way you can have me check settings?  BTW... I'm using Adobe Presenter 8.  I appreciate your help with this!

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Engaged ,
May 16, 2013 May 16, 2013

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Hello,

I have received your sample presentation.

I am checking the issue and will update you on the same in a day's time.

regards,

mukul

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Engaged ,
May 16, 2013 May 16, 2013

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Hello,

We are still checking the issue.

We found that as a workaround you can modify the feedback color of the message box and then publish the content.

You can view this video to check how to use the workaround to solve the issue for now.

We will get back to you once we have more information of the issue.

Regards,

Mukul

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New Here ,
May 16, 2013 May 16, 2013

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Thanks for all your help!  Your support has been wonderful!!!  Yes, the workaround did the job.  I can now view the text in the message boxes.

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