• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

ADE 2.0 issue

New Here ,
May 15, 2013 May 15, 2013

Copy link to clipboard

Copied

Cannot get ADE 2.0 to properly install on Windows 8.  Any ideas that might help?

Views

441

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , May 16, 2013 May 16, 2013

Believe it or not, I got the issue resolved.  I am actually not sure

what really corrected the problem but I turned off the pop up blocker

and converted from wireless to a wired connect and the installer

started.  I think it is the pop up blocker that solved the problem. 

After spending hours in a chat with Adobe support with no success or

recommendation, I stated troubleshooting on my own.

To answer you question specifically, there was no error message. The

installer simply would not launch when

...

Votes

Translate

Translate
Adobe Employee ,
May 15, 2013 May 15, 2013

Copy link to clipboard

Copied

Moving this discussion to the Adobe Digital Editions forum.  Are you receiving any specific error messages when you try to install Adobe Digital Editions?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 16, 2013 May 16, 2013

Copy link to clipboard

Copied

LATEST

Believe it or not, I got the issue resolved.  I am actually not sure

what really corrected the problem but I turned off the pop up blocker

and converted from wireless to a wired connect and the installer

started.  I think it is the pop up blocker that solved the problem. 

After spending hours in a chat with Adobe support with no success or

recommendation, I stated troubleshooting on my own.

To answer you question specifically, there was no error message. The

installer simply would not launch when opened.  Nothing happened.

Ron e

Ron Estes

<Removed by Moderator>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
May 16, 2013 May 16, 2013

Copy link to clipboard

Copied

Mine installed without problems (problems came later) so I can't comment directly.

It is a 'real Windows 8 computer, not a WIndows RT tablet?

You could try ADE1.7.2 instead unless you need the extra features of V2.0.

1.7.2 is more reliable in lots of ways; I use it because the v2.0/Overdrive/SonyPRS-350 combination doesn't work).

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines