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Green screen of doom / no disable hardware acceleration

New Here ,
May 01, 2013 May 01, 2013

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I have a PC

Windows 8

 

 

Problem # 1:  I am watching youtube. After a while, the screen becomes green. The only way for me to temporary fix ths problem is to restart my computer. But after a few more minutes, the green screen of doom comes back again!

 

Problem # 2 : Everywhere on the internet (including adobe), they say to go to settings > disable hardware acceleration. My settings doesnt have the display panel in settings and i cannot disable the hardware accelerator. In my settings, i have: privacy / local storage / microphone / camera. -- no display panel to disable hardware acceleration!

 

Picture: http://img708.imageshack.us/img708/6821/greenscreeen.jpg

 

Problem # 3 : I cant email adobe for help at all. It just takes me to a faq help page which doesnt say anything to help my problem!!! 

 

Can anyone help me? This green screen is very frustrating!!! The only way to watch videos on youtube to take out the green screen is to downgrade the video quality to 240p (which sucks by the way!!)

 

Please help me.

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LEGEND ,
May 02, 2013 May 02, 2013

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Can you check if there is a newer device driver for your display adapter?  See http://forums.adobe.com/thread/945765

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New Here ,
May 17, 2013 May 17, 2013

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Did what you suggested.

Downloaded Radeon device driver

Did not change anything one bit.

Still have green screen of doom.

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New Here ,
Jul 15, 2013 Jul 15, 2013

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I also have this problem... THERE IS NO DISPLAY TAB WHEN I RIGHT CLICK MY VIDEO AND GO INTO MY SETTINGS... ONLY THE SAME SETTINGS YOU HAVE LISTED...

  I KEEP GETTING A BOX THAT OPENS UP ASKING ME TO UPDATE MY ADOBE FLASH PLAYER, BUT AFTER IT ASKS TO INSTALL EVERYTHING UNDER THE SUN ON MY COMPUTER ... INCLUDING THAT COMPUTER CLEANER REGISTRY AND ERROR... am not so sure it's adobe or a virus, so when I go to update my adobe, it states, I have the latest flash... the problem started happening after "ADOBE" tried to update.. and I denied it. I hope this is not a virus!

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New Here ,
Jul 17, 2013 Jul 17, 2013

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I have found the solution to my problem, if others need this information.

I was using Internet explorer.That was the problem. I dont know why, but internet explorer doesnt have that tab in its settings to disable the hardware acceleration.

Solution:

Download firefox. They have that tab to disable hardware acceleration. I didnt have any green screen problems after.

I dont know why any tech specialist here couldnt tell me this simple piece of information before.

I had to find it out for myself...

Such a simple solution to a simple problem...

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