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again: install problem of RH 6 trial edition

New Here ,
Feb 02, 2007 Feb 02, 2007

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Hi Guys:

After I run the Setup.exe, an error come out as: "Error 1324. The path Fran?ais contans an invalid character" (It is really a question mark there) after clicked "OK", a new error window came out, named "Feature transfer error", and written as "Error -1603 Fatal error during installation. Consult Windows Install Help (Msi.chm) or MSDN for more information" .

I knew that maybe because of some anti-spy or virus software, so I followed the instruction "Troubleshoot installation issues for Adobe RoboHelp 6"---- http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400355
but I still got the same errors.

If anybody here had the same problem before or know what the really problem is, please help me!!
Many many thanks to you!

PS: If the reason is that I am not using a English Windows XP system?

Regards,

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Community Expert ,
Feb 02, 2007 Feb 02, 2007

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Welcome to the forum

Look in Snippets on my site. This problem is covered there.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Feb 06, 2007 Feb 06, 2007

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Thanks Peter.

Now I know what is the problem.

To be frank, it is not convinience for a user to do this. :(

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RoboHelp Documentation
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