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1. Re: Insert Image broken in Chrome
Bill Hunt May 20, 2013 10:07 AM (in response to John R. Ellis)That happened to me with IE 8 (on XP-Pro), and I went to Chrome to fix it.
I have not encountered that issue yet, using Chrome, BUT with some fairly recent Jive update, I did lose my Attach Link function - looks exactly like your screen-cap for Attach Image.
My Chrome is Version 26.0.1410.64 m also, and I just Attached about 8 Images this AM (Monday, May 20).
Hunt
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2. Re: Insert Image broken in Chrome
adobe-admin May 20, 2013 12:18 PM (in response to John R. Ellis)I'm on the same version of Windows and Chrome and can't duplicate this. Have you tried clearing your browser cache or anything like that?
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3. Re: Insert Image broken in Chrome
adobe-admin May 20, 2013 12:19 PM (in response to John R. Ellis) -
4. Re: Insert Image broken in Chrome
John R. Ellis May 20, 2013 1:56 PM (in response to adobe-admin)I just did Settings > History > Clear Browsing Data and selected everything from the beginning of time and then restarted the browser. But I get the exact same symptoms, an all-black Insert Image dialog.
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5. Re: Insert Image broken in Chrome
adobe-admin May 20, 2013 3:02 PM (in response to John R. Ellis)I'm not sure if that would clear the cache. Try this…
go to chrome//settings and click on Show Advanced Settings
In the Privacy section click Clear Browsing Data
Then check the Empty the Cache check box
Thanks!
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6. Re: Insert Image broken in Chrome
John R. Ellis May 20, 2013 3:18 PM (in response to adobe-admin) -
7. Re: Insert Image broken in Chrome
adobe-admin May 20, 2013 3:27 PM (in response to John R. Ellis)Not sure what else to offer. I've tested using Chrome on both Mac and Windows and have not been able to duplicate the condition.
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8. Re: Insert Image broken in Chrome
John R. Ellis May 20, 2013 3:31 PM (in response to adobe-admin)OK, thanks. IE is working again, so I'll use that.
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10. Re: Insert Image broken in Chrome
Pat Willener May 20, 2013 7:51 PM (in response to John R. Ellis)John R. Ellis wrote:
Insert Image in Chrome brings up a completely black dialog with no visible controls...
Some of these pop-up dialogs, regardless of the browser, you just have to wait them out. Sometimes it's a few seconds, sometimes a few minutes - eventually they will open up.
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11. Re: Insert Image broken in Chrome
John R. Ellis May 20, 2013 10:41 PM (in response to Pat Willener)Some of these pop-up dialogs, regardless of the browser, you just have to wait them out. Sometimes it's a few seconds, sometimes a few minutes - eventually they will open up.
Hmm, I tried Insert Image one hour and 20 minutes ago, and it's still all black.
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12. Re: Insert Image broken in Chrome
Bill Hunt May 21, 2013 6:52 PM (in response to Pat Willener)Pat,
For Insert Link in Chrome (XP-Pro SP3), I have actually gone to get a haircut, just over the mountain, and nothing changed in what I would guess was a full 45 mins.
Yes, in some instances, "waiting out" a screen can yield dividends, but I think that this is just not one of those - but would be happy to be corrected.
Hunt





